What are the responsibilities and job description for the Mitigation Field Supervisor position at Paul Davis Restoration of Greater MSP and the Northland?
- Write Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, water
- Supervise Field Staff – Ensure daily goals are met
- Complete new job work orders and send to Internal Project Coordinator for scheduling
- Manage labor/material budgets
- o Plan out job sites to hit budgets
- Contact Project Manager/Estimator & Manage Communication
- Complete TPA/Insurance Company guidelines and documentation
- Completes Photo Upload to Dropbox or validates completion with Technician – Daily
- Quality Assurance – Complete walks as necessary
- Obtain Certification of Completion and perform final walk through
- o Complete applicable Xactimate Scopes and submit to Tech Specialist
- Make initial contact and hold relationship with customer
- Track equipment usage on jobs through RMS & MICA
- Keep compliance tasks in RMS up to date
- Get Work Authorization signed
- Keep extra supply of materials in vans
- Communicate with Project Coordinator on labor needs
- Communicate with adjusters and TPA call centers
- Complete punch list items (Less than 2 hours)
- Train/Coach/Support Technicians
- Ensure RMS is updated daily
- Special Tasks Assigned by Operations Manager
High Detail Job Accountabilities:
- Participates in marketing and business development as the need arises.
- Participates in the collection process of payment from customers.
- Complete special assignments as requested by Supervisor
- Participates in emergency services when an “All hands on deck” scenario arises.
- Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
- Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.
Hours:
- A typical shift for this position is 7am – 5pm, Monday – Friday.
- However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.
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