Administrative Assistant Float

Peachtree Orthopedics has been named an AJC Top Workplace for the 5th year in a row! 

Founded in 1953, Peachtree Orthopedics is the oldest orthopedic practice in the southeast. We’ve grown over the years, but our high standards of excellence and commitment to quality personalized care have remained the same. We offer excellent growth and advancement opportunities, foster a compassionate and fun culture, and seek employees who want the same.

The Administrative Assistant plays a pivotal role in ensuring seamless operations when an Administrative Assistant is unavailable, guaranteeing uninterrupted administrative support. It involves the daily provision of administrative assistance to executive-level staff, a critical factor in nurturing strong and positive relationships with our patients and clients.

Moreover, the role extends to offering coverage within the Medical Records and Personal Injury departments when no specific tasks are assigned. This multifaceted responsibility underscores the versatility and adaptability required, making it an excellent fit for individuals keen on contributing to our organization's operational excellence.

Essential Duties and Responsibilities

• Provides training to new and current Administrative Assistants.
• Updates Administrative Assistant procedures, resources, and training manual.
• Performs administrative/clerical duties including preparation, processing, faxing, and mailing of general and advanced correspondence, memos, charts, tables, graphs, etc.
• Schedules and organizes complex activities such as meetings, travel accommodations, department activities, depositions, and record reviews.
• Assists in the management of the daily clinic schedules, on-call provider, and physician's personal calendar, to include any surgery schedule needs.
• Coordinates physician credentialing (privileges) for hospitals, completes membership applications, and coordinates educational credits, etc.
• Handles confidential, time-sensitive, and non-routine information.
• Sorts and distributes mail and determines the level of priority, including managing the process of all internal paperwork.
• Takes messages and/or answers all routine and non-routine questions.
• Offers clinical support: Works with the Medical Assistant to ensure optimum patient care and timely follow-up on all patient correspondences.
• Schedules patient appointments, depositions, medical records reviews, and any outside service as required.
• Ensures physician's Curriculum Vitae is accurate and updated.
• Works closely with the physician to develop and accomplish goals and strategic plans: Biweekly financial analysis as mandated/requested by the physician (Clinic/Surgery, Outside Services, Personal Injury, etc.)
• Performs light marketing tasks: builds, maintains, and enhances existing client relationships as mandated/requested by the physician.
• Assists the Medical Records department (processing requests, answering phones, responding to emails, running the mail room, etc.) when not assigned to other tasks.
• Assists the Personal Injury department (scheduling patients, performing case management, responding to voicemails and emails, etc.) when not assigned to other tasks.
• Assists management with special projects such as planning/executing lunches/dinners, educating/training staff, researching/updating resources, etc.
• Other duties may be assigned.

Qualifications: To excel in this position, candidates must demonstrate their ability to fulfill each essential duty effectively. The following requirements outline the necessary knowledge, skills, and abilities for this role. We are committed to making reasonable accommodations for individuals with disabilities to enable them to perform the essential functions of the job.

Education and Experience

• High school diploma or general education degree (GED).
• Associate or bachelor's degree preferred.
• Minimum two to three years executive support level experience at in a high-volume atmosphere.
• Prefer experience in a health care organization that includes basic knowledge of insurance plans, coverage and procedures.
• Prefer experience in a health care organization that includes basic knowledge of insurance plans, coverage and procedures.

Competencies: Competencies are essential skills and qualities you need to succeed in this role. These competencies guide our expectations and help assess your fit for the role. Demonstrating them aligns with our organization's values and objectives. Here's what we look for:

• Cost Consciousness: Managing resources efficiently within budget and contributing to financial success.
• Communications: Clear verbal and written expression, active listening, and using the right communication methods.
• Customer Service: Handling customer needs effectively, seeking feedback, and meeting commitments.
• Teamwork: Balancing individual and team responsibilities, being open to feedback, and supporting team success.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and to talk or hear.  The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision. May be required to travel to one or more satellite locations depending on staffing changes.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Salary : $15 - $16