Network Field Engineer

Salary: $75,000 Who We ArePEAKE is a dynamic small business dedicated to excellence, innovation, and integrity. We value fresh perspectives and continuous growth. Join our team if youre eager to contribute your technical skills and customer service expertise to our expanding network support operations.What We're Looking ForWere looking for a motivatedNetwork Field Support Technicianwho will install, maintain, and troubleshoot networking and communication systems. This role is perfect for someone with 24 years of hands-on experience, keen to support tier 1 and tier 2 customers in a fast-paced, technical environment.U.S. Citizenship and the ability to obtain and maintain a DoD security clearance are required.This role aligns well with military Signal Corps specialties such as Army MOS 25B, 25H, 25N, and related communications fields. Veterans and transitioning service members are strongly encouraged to apply!What Youll DoTroubleshoot Ku-band satellite connections, internal networks, and tactical voice systems to support mission-critical operationsInstall, cable, and configure routers and switches (Cisco, Ubiquiti, Cradlepoint, Grandstream), including deployments in mobile command vehiclesMap, save, and document network configurations and system changesWrite accurate, detailed reports documenting troubleshooting activity and customer needsTest and deploy solutions for customers with unique or non-standard equipmentSupport and grow customer accounts through field service, issue resolution, and relationship managementMaintain technical proficiency through ongoing training, industry engagement, and professional developmentResolve customer complaints by investigating issues, developing solutions with the team, and making recommendations to leadershipProvide technical guidance and training to end usersAssist with system design, equipment sourcing, and implementation for new and existing customersDiagnose, maintain, and optimize network components and operating systems to improve reliability and performanceModify router and switch configurations to meet evolving customer requirementsConfigure and support iDirect x5/x7 modems and SATCOM antenna/controller systems including TracStar/Cobham, AVL, Winegard, and MotosatWhat Youll Need to Succeed (Requirements)Technical SkillsHands-on experience with Cisco and Ubiquiti networking equipmentExperience with iDirect x5/x7 modems and SATCOM antenna/controller systems, including TracStar/Cobham, AVL, Winegard, and MotosatFamiliarity with cabling, racking, stacking, and power installationsBasic troubleshooting skills for network systems and satellite communicationsCustomer FocusStrong interpersonal skills with the ability to explain technical information clearly to end usersProactive approach to resolving customer issues and ensuring satisfactionFoundational KnowledgeHigh School Diploma required; relevant technical certifications (such as Security , CCNA, etc) are a plusBasic computer proficiency (MS Office and common networking tools)Additional QualificationsWillingness to learn and develop further technical expertiseMust possess a valid drivers license with an acceptable driving record (ability to travel to customer sites as needed)U.S. Citizenship required; must be able to obtain and maintain a DoD security clearance (sponsorship available)Physical & Travel RequirementsAbility to assemble/disassemble equipment, sit or stand for extended periods, climb ladders, and lift up to 50 pounds.Willingness to travel to regional customer sites (approximately 25% of the time).Location:This is anin-person positionbased inMillersville, MD. Candidates should be local to the area or willing to commute.BenefitsPEAKE offers a comprehensive benefits package designed to support our employees' overall well-being:Medical, Dental & Visionplans through CareFirst401(k) Retirement Planwith discretionary match, profit sharing, and 3% safe harbor contributionPaid Time Off:15 days annually; Unlimited PTO after 5 years11 Paid Holidaysplus 5-day carryover allowanceEducation Reimbursementfor approved coursework or trade trainingEmployee Assistance Program (EAP)offering mental health, financial, and family care supportCompany-PaidLife, Short- & Long-Term Disability InsuranceHealth Savings Account (HSA)andPre-Tax Commuter Benefits(DC Metro area)Equal Opportunity EmployerPEAKE hires based solely on business needs and the qualifications of each individual. We do not tolerate discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status. We are committed to compliance with all applicable federal, state, and local employment laws.

Salary : $75,000