What are the responsibilities and job description for the General Manager position at Pembroke & Co.?
We are looking for an experienced & motivated leader to join our team at one of the largest QSR brands – Dunkin'.
Store Managers establish a standard of excellence & continuously develop their team towards success. The ideal candidate will have experience in management, preferably in a quick-service restaurant. They’ll have excellent communication skills, exhibit professionalism, and a positive outlook.
Typically, training will take place during your first 2 – 8 weeks, before being placed in your home location. Most Store Managers work 5, 10-hour days, about 50 hours/week, pending the operational needs of their store. This may include weekends & holidays. Reliable transportation & flexible availability is required for this position.
Your Impact
America Runs on Dunkin'. It’s the leading baked goods & coffee chain world-wide, with a people-first driven mission. As a Store Manager, you’ll help bring joy to your community every day. You’ll build a team-oriented culture, where crew members are excited to come to work.
What We Offer
- Growth & development opportunities
- Work-life Balance; a 5-day work-week & few late nights
- Competitive salary with bonus potential
- Health, Dental, and Vision Insurance
- Scholarship Program
- Retirement Plans
- Paid Time Off
Responsibilities
- Manage the recruiting, hiring, and training of new crew members.
- Create sales programs to leverage business opportunities.
- Maintain labor budgets, food cost targets, guest surveys, and brand standards.
- Analyze and forecast sales data and trends to best support business and staffing needs.
- Perform weekly and monthly administrative tasks such as: payroll, scheduling, product ordering, and inventory counts.
Qualifications
- At least 1 year of management experience required, preferably in a quick-service restaurant.
- Qualified candidates should have a high school diploma or equivalent.
- ServSafe Certification preferred.
- This is a leadership role; a demonstrated understanding of confidentiality is required.
- This is a hands-on position; candidates should be able to sit, stand, traverse, etc. for up to 12 hours and lift up to 50lbs.
Please note this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Restaurant type:
- Café
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 10 hour shift
Weekly day range:
- Weekend availability
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $45,000 - $55,000