What are the responsibilities and job description for the Assistant Manager position at Per Lei Boutique?
Stile by Per Lei is looking for an upbeat, confident, and fashionable Assistant Manager to join our team. Our ideal candidate loves social media (is proficient with Instagram, Pinterest, Tik Tok, and Facebook), has a sales-driven mindset, enjoys building a book of clients, is confident in their merchandising abilities, and has experience in a retail setting (small business boutique experience is a bonus!) This candidate must be comfortable in front of the camera, as live sales, social media posts, and Tik Tok videos are a huge factor in the boutique's success. At Stile, we have cultivated a team of positive women that love to shop & share that passion with others. We are excited to watch our team grow as we expand!
Responsibilities of an Assistant Manager Include (but are not limited to):
● Commits to delivering an optimistic, high-energy, and team-oriented store atmosphere.
● Provides team support by helping to complete tasks, sharing knowledge, or assisting in customer interactions.
● Understands that clients are the number one priority, but makes time to maintain a clean, organized, and neat sales floor/fitting room(s) to ensure the store environment is presentable for customers.
● Maintains the integrity of inventory by effectively and efficiently handling all merchandise.
● Integrates new inventory into current store displays, keeping color stories consistent and racks/tables/shelves looking visually pleasing.
● Manages and trains staff to show competence and confidence in their day-to-day duties.
● Maintains weekly merchandising and window display updates.
● Scheduling
○ Must be available to work retail hours including Saturdays, Sundays, store events, and holiday weekends.
○ Maintains a high level of punctuality and reliability at all times.
● Operations
○ Fully understands and implements Stile’s policies and procedures.
○ Proactively resolves customer concerns in a manner consistent with Stile’s policies, keeping customer satisfaction in mind.
○ Manages and communicates employee discount.
● Sales
○ Creates an exceptional in-store experience by greeting customers, informing them of current sales/promotions, and assisting them as needed.
○ Directs customers by escorting them to racks and counters; suggesting different styles of potential interest and incorporating latest trends/current promotions based on the customer’s individual style.
○ Provides the customer with product knowledge to enhance customer engagement and maximize sales.
○ Helps customers make selections by building customer confidence; offers suggestions and opinions.
○ Builds and cultivates effective relationships with customers.
○ Accurately performs register sales transactions in a timely manner while following procedures in the Operations Binder.
○ Documents sales by creating or updating customer profile records.
○ Develops a clientele and contacts customers daily.
○ Updates the sales goal and communicates current sales goals to employees.
○ Coaches and trains staff to regularly achieve the desired ATV/UPT.
○ Tracks and monitors weekly sales of all staff. (Weekly Sales, ATV, UPT, Sales per Hour)
○ Motivates staff to reach sales goals as a team.
Qualifications
- 1-2 years experience in a retail setting is required (clothing, jewelry, accessories).
- Exceptional communication and leadership skills
- Strong collaborative skills and ability to work well within a team. Must be able to take/give direction & be open to feedback.
- Ability to handle multiple tasks.
- Proficiency with technology and ability/comfort level to operate a point of sale system
- Schedule flexibility to accommodate the hours of a retail store
We are looking for team members that are excited to grow within the company.
Applicants must be able to work flexible hours (including weekend and holiday availability).
We are looking forward to receiving your application!
