What are the responsibilities and job description for the Patient Access Representative | Radiology position at Perham Health?
Making an Impact - Our Commitment, Your Opportunity!
At Perham Health, our success is rooted in the strength of our team. We've cultivated a collaborative workplace centered on excellence, compassion, integrity, and respect. Here, you'll discover avenues for personal and professional growth, surrounded by a dedicated and supportive team committed to making a meaningful impact. Additionally, we offer a highly competitive compensation and benefits package designed to enhance your overall well-being.
Patient Access Representative Position Details
- Elevates the patient experience by greeting patients with a warm and welcoming attitude, demonstrating attentiveness to the needs of patients and visitors and providing assistance in a caring and professional manner.
- Schedules and coordinates appointments; manages and maintains schedules for radiology services
- Collects demographic and financial information from patients, obtains required signatures, and enters the data into the electronic medical record, ensuring the accurate completion of the registration process.
- Operates the telephone console using a caring and professional demeanor to assist callers.
- Receives orders and contacts patients to schedule the corresponding appointments.
- Processes payments, sorts incoming and outgoing mail, and scans documents.
- Works closely with the patient financial services team on matters related to insurance, prior authorizations, and worker's compensation claims.
- Ensures referrals are addressed and completed in a timely manner.
- Addresses and manages work queues within the department as assigned.
What You Offer
The successful candidate must:
- Demonstrate a preference for regular interpersonal interactions, engaging face-to-face with patients, visitors, and co-workers.
- Demonstrate adaptability and the consistent ability to gather timely and accurate data.
- Demonstrate a high degree of commitment to customer service excellence.
- Have the ability to juggle multiple tasks concurrently.
- Possess the capability to rapidly grasp and comprehend new technology and computer systems, including proficiency with the electronic medical record, EPIC.
Work Schedule
- Full-time, 60 hours per biweekly pay period
- Three 10-hour shifts per week, Monday-Friday, day shift
- No weekends or holidays required
What We Offer
People join Perham Health for the opportunities and stay because of the culture. Perham Health offers a healthy work environment that promotes quality in ourselves and those we provide care to. Our comprehensive benefits package includes health, dental and vision insurances, paid time off, retirement plan options, life and long-term disability coverage, an Employee Assistance Program (EAP), scholarship opportunities, holiday premium rates, weekend and holiday pick-up bonuses, funeral, jury, military leave, and more.
Fuel Your Future at Perham Health - Apply Now!
Perham Health is an EEO/AA Employer M/F/Disability/Vet. Reasonable accommodation to access job openings or to apply for a job are available. If you need assistance applying, please call 218-347-1311. Perham Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.