Clinical Coordinator, CMA I

Job Title:  Certified Medical Assistant – Clinical Coordinator I

FLSA Status:  Non-exempt

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

FT/PT/Temp/PRN role based at our Greenville (other) location, Monday-Friday, 8a.m. – 5 p.m.

Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner.

Weekend work is rare but can occasionally be necessary.

Supervision Received: : Reports to Clinical Supervisor; Operations or Clinical Manager; Director of Operations.

Supervision Exercised: None.

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination.  Involves standing and walking.  Occasionally lifts and carries items weighing up to 100 pounds.   Requires normal visual acuity and hearing.  Requires exposure to bodily fluids.

Typical Working Conditions:

Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.

About the role

The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treats patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse or supervising clinical manager.

Responsibilities: (This list may not include all of the duties assigned.)

• Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
• Assists patients to exam room and prepares patients for examination. Identifies patients with special needs.
• Perform accurate measurement of vital signs, including blood pressure, temperature, pulse, body weight, height, and complete appropriate questioners. 
• Record all allergies, medications, and pertinent lab work on flow sheets.
• Orders, stocks, and maintains exam rooms and clinic areas. 
• Disinfect exam rooms in-between patients.
• Performs related and delegated tasks, taking and relaying messages and directing patient flow.
• Assist patient to complete health history.
• Ear lavage
• Preparing and administering medications under the direction of supervising physicians.
• Notify patients of normal lab results.
• Prepping exam rooms for clinical procedures and assisting practitioners with patient care.
• Assisting physicians during routine checkups and other physical exams as needed.
• Complete Clorox 360 training 
• Follow standing orders already entered in the patients EMR (UA, Flu, Strep)
• Update the patients EMR with standing orders for tests if needed. (UA, Flu, Strep)
• Administer PO medications under direct supervision of the physician.
• Administer orthostatic blood pressures.
• The ability to work as a provider’s assistant in the daily clinic.
• Assist patients by answering phone calls and refilling medications at the direction of the physician.
• Make referrals to other departments and clinics to coordinate patients care.

Other duties:

• Maintains patient confidentially.
• Perform errands as delegated by station supervisor.
• Keep clinical supervisor informed of high-risk situations.
• Demonstrate appropriate use in cleaning of equipment.
• Practice infection control, following OSHA guidelines and office policy.
• Maintain Medical Assistant certification and or recertification. If not certified at the time of employment, will have 90 days to complete certification or employment will be terminated.
• Maintain CPR certification.
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.
• Adheres to department and office policies.

Candidate requirements

Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required

• Experience in electronic medical records (EMR/HER) software required.
• Professional demeanor and recognition of privacy considerations for patients and families. 
• Strong written and verbal communication skills and ability to communicate and interact professionally with others. 
• Ability to actively listen. 
• Ability to observe and to draft a narrative account of events accurately and cogently, in grammatically correct English. 
• Ability to spell, proofread and edit written text.

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email careers@physicianseast.com

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.