People Operations Generalist

Description

WHO WE ARE:

Since 1887, Piedmont Driving Club has been a cherished home away from home for its members, steeped in a rich tradition of fostering community and leisure. True to our founding purpose—the promotion of dining, recreation, and enjoyment for members and their families—we offer exceptional facilities that cater to every desire, from fine dining and golf to tennis, swimming, squash, and fitness activities.

Our commitment extends beyond our members to our employees and the communities we serve. We pride ourselves on creating a family-friendly work environment where lasting friendships are formed, and where our long-tenured staff feel truly valued. Here, your expertise and talent don’t just contribute—they make a lasting impact.

We offer more than just a job; we provide a rewarding career environment with competitive pay, generous benefits, and unique perks. Our offerings include partially employer-subsidized medical insurance premiums, weekly pay with On-Demand Pay for emergencies, paid time off accrued weekly, a 401K plan, complimentary parking, and a daily shift meal with beverages. At Piedmont Driving Club, you’ll find a place where your contributions are recognized and appreciated.

CORE VALUES:

Professionalism, Accountability, Communication, Quality, and Teamwork!

Job Summary (Essential Functions)

The incumbent runs the daily functions of the Human Resource (HR) department with a focus on orchestrating a seamless team member experience from onboarding through ongoing support. This role will manage the full cycle recruiting process, partnering with hiring managers, creating a top candidate experience, administering behavioral assessments, and background checks. Other responsibilities include administering pay actions, benefits, leaves, wellness initiatives, compliance activities, and enforcing company policies and practices. Assists the Director in administrative activities with employee data collection, input, processing, and analysis.

Job Knowledge, Core Competencies and Expectations

· Intermediate knowledge of People operations, applicable employment laws and practices

· Knowledge of or prior experience in administration of benefits and HR programs

· Skilled in database management, record keeping and filing

· Strong oral and written communication skills

· Excellent organizational skills and attention to detail

· Excellent time management skills with a proven ability to meet deadlines

· Strong analytical and problem-solving skills

· Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems

· Ability to act with integrity, professionalism, and confidentiality

· Knowledge of and ability to perform required role during emergency situations

Job Tasks/Duties 

· Lead the end-to-end onboarding process for new hires, including communications, conducting background checks, coordinating IT equipment provisioning and managing the distribution of pre-employment documentation

· Oversee the completion and accurate processing of I-9 forms and integrate new hires into the HRIS system with precision 

· Recruits, interviews, and facilitates the onboarding of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings; and facilitates assessment administration

· Prepares internal and external open position advertisements and announcements, including social media ads, the club’s website, club industry Internet job boards, college career services offices, etc.

· Reviews resumes and applications; prescreens applicants and forwards preferred candidates to hiring managers

· Administers selection assessments and may schedule interviews on behalf of hiring managers

· Initiates background checks, drug screenings and monitors results for compliance with company policies; discusses possible adverse actions with director

· Facilitates employment verifications

· May assist Training & Development Manager in the setup and delivery of applicable club-wide training programs

· Prepares documents required for New Employee Orientations and annual Open Enrollment

· Processes enrollments, changes, and terminations of participants in all benefit plans and programs

· Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the director

· Assists employees with any benefit claim issues or concerns

· Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance

· Reports and handles Workers Compensation claims with carrier and provides managers with claim information regarding restrictions and return-to-work dates

· Attends and participates in employee disciplinary meetings, terminations, and investigations

· Assists with all employee off-boarding activities to include systems’ access, notifications, and checklists

· Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law

Requirements

Required Qualifications:

• Bachelor’s degree or higher in Human Resources or related
• Three years of Human Resources or recruiting experience
• Proficiency with Microsoft Office software including intermediate Excel
• Previous experience using HRIS/Payroll software (e.g., ADP, Dayforce, Success Factors, Paylocity, etc.)
• Excellent interpersonal and communication skills

Preferred Qualifications:

Licenses and Special Requirements

SHRM-CP, PHR designation, or other HR-related certification