What are the responsibilities and job description for the Member Services Representative position at PINNACLE FIT CLUBS LLC?
Job Details
Level: Entry
Job Location: Greenbriar Fitness LLC - Fairfax, VA
Position Type: Part Time
Salary Range: Undisclosed
Description
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be primarily responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.
Qualifications
- A passion for fitness and health!
- Upbeat and positive attitude.
- Punctuality and reliability are a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Basic computer proficiency.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- Satisfactory background check.