What are the responsibilities and job description for the Guest Service Supervisor position at Pinnacle Hospitality LLC?
· Maintain a strong presence in the lobby to greet guests and provide assistance as needed.
· Prepare regular reports on front office operations and performance for the Hotel or General Manager.
· Handle cash and credit card transactions accurately and securely, following established procedures and controls to minimize errors and discrepancies.
· Stay informed about hotel services, amenities, and local attractions, providing guests with helpful information and recommendations to enhance their stay experience.
· Must adhere to the company's grooming, uniform, and dress code policies.
· Assist with varied projects as assigned.
· Other duties as assigned.
