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Safely transport clients.
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Prepare transportation schedules.
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Coordinate various daily pick-ups and drop-offs.
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Prepare and maintain vehicle reports.
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Maintain and log vehicle conditions including repairs and inspections to ensure client safety.
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Utilize knowledge of PADS policy and procedure to maintain services and safety of the shelter.
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Oversee shelter services including, but not limited to, access to lockers, sleeping rooms, sitting/rec areas inside and outside, showers, dining area, meals and laundry.
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In collaboration with case management staff, assist clients with life skills training.
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Assist in keeping the shelter clean, including doing shelter laundry.
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Assist with program supply monitoring, ordering and stocking.
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Monitor shelter security including parking lot, surveillance cameras, doors, etc.
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Works effectively with a diverse population of people and demographics, including people who have mental health, physical health and substance abuse diagnosis and related needs/behaviors
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Maintain professional, calm, objective judgment in handling disputes between clients, encountering challenging behaviors and deciding steps to be taken to manage the dynamic between people living in an emergency shelter.
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Able to manage multiple requests or situations and triage/prioritize those that must be dealt with immediately.
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Able to determine when to call crisis or 911 when needed
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Write SIRs when necessary.
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Understands and follows appropriate policies, procedures, rules, and regulations.
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Maintain ethical and professional boundaries
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Build professional rapport with clients, observing objective boundaries, at all times, while assisting clients in building skills in their recovery, resiliency, and independence.
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Be able to use nonviolent crisis intervention methods to de-escalate verbally and potentially physically escalated clients.
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Respect the privacy, confidentiality and property of clients.
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Keep and maintain appropriate and required records
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Performs all other duties as assigned by Supervisor.
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Regular, reliable, predictable attendance.
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