Director of Operations

Job Summary:

The Director of Operations is of upmost significance to Plant Therapy. A person in this position will be responsible for overseeing all facets of daily operations including production, fulfillment, warehouse, and maintenance. The Director of Operations is a leadership position that requires problem solving and strategic thinking. The Operations Manager will plan and oversee the daily operations of the organization to ensure goals and objectives are achieved.

Essential Functions:

• Overseeing the planning, coordination, and execution of production, fulfillment, maintenance, and warehouse departments.
• Responsible for managing a team of Operations Managers.
• Work to reduce costs through use of technology, machinery, or employee efficiency
• Strategically plan out the operations department to keep up with very rapid company growth
• Hiring, training, and developing managers and employees to meet staffing and planning needs. Performing staff management tasks.
• Create and monitor KPIs and other metrics to determine performance and make recommendations
• Communicate with internal departments and lead meetings for operations departments

Required Qualifications:

• 5 successful years of manufacturing, distributions, and transportation management experience
• Bachelor’s Degree in business, supply chain, operations management or related field

Preferred Qualifications:

• LEAN or Six Sigma certifications
• NetSuite ERP experience
• Strong problem-solving abilities
• Computer skills including ERP (NetSuite preferred), WMS, Gmail, Microsoft Office, Google Sheets, Etc.
• Understands how various departments within an Operations organization work together cohesively

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is frequently required to sit for extended periods of time and may be required to talk and listen to employees and/or customers
• Employee is occasionally required to stand for long periods of time
• Employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds

Work Environment:

• Employee may work in an Operations Center environment and office setting
• Must be able to tolerate the scent of essential oils worn or diffused.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Company Value Commitments: (Acronym: IMPACT!)

• Integrity: Trust is our foundation. We do what’s right, even when no one’s looking, ensuring honesty with our customers, team, and ourselves. This commitment to integrity builds trust and drives us to deliver on our promises.
• Maintain Flexibility: The world is constantly changing, and so are we. We stay nimble and adaptable, ready to pivot and adjust to meet our customers' needs. Flexibility isn’t just about bending; it’s about seeing every twist and turn as an opportunity to expand our reach and impact.
• People First: We hire winners who are passionate about making a difference. Success is a team effort, and we believe in winning together by ensuring the right people are in the right seats, driving our collective impact.
• Aspire for More: We’re entrepreneurs at heart, always pushing beyond the ordinary. Every challenge is an opportunity to innovate, improve, and bring greater value to our customers. We approach each day with a "Day 1" mindset, always obsessing over the value we bring to our customers.
• Can-do Attitude: We believe in getting things done. We tackle challenges head-on and see setbacks as stepping stones, always moving forward and obsessing over our customers.
• Trust Kindness: Respect and understanding are at the core of our culture. Our kindness extends to everyone we interact with, increasing our influence and positively impacting lives.
• !Enjoy the Journey: We work hard but know how to have fun. We celebrate our wins as a team, support each other through challenges, and enjoy the process while expanding our impact together.