What are the responsibilities and job description for the FRONT DESK - FRONT DESK AGENT position at Ponte Vedra Inn & Club?

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

Join an award-winning company! The Ponte Vedra Inn & Club is one of the most premier places to work in Northeast Florida. Apply today and take advantage of this unique opportunity to work at the historic Ponte Vedra Inn & Club. People are our greatest asset, and we are currently seeking people like you who have a desire to join our team.

Description

TRAINING & EXPERIENCE: Two years experience as a Concierge or Front Desk Agent, at a private club or a AAA and/or Mobile rated hotel. Valid driver’s license required.

JOB KNOWLEDGE:

Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills, general cashiering/ concierge duties as well as a valid drivers license required.
Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.

JOB SUMMARY: Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.), arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.
SCHEDULE: Varied weekends and holidays.

Benefits:
Vacation/Holiday/Sick Pay
Medical/Dental/Vision/Life/STD/LTD
401K
EQUAL OPPORTUNITY EMPLOYER
DRUG FREE WORKPLACE

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FRONT DESK - FRONT DESK AGENT

What are the responsibilities and job description for the FRONT DESK - FRONT DESK AGENT position at Ponte Vedra Inn & Club?

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