Host

Job Summary
Join our dynamic team as a Host, where your energy and hospitality skills will set the tone for an exceptional guest experience. In this vital role, you will be the first point of contact for our guests, creating a welcoming atmosphere that encourages repeat visits and positive reviews. Your enthusiasm, communication skills, and attention to detail will ensure smooth seating arrangements, efficient reservations management, and seamless guest flow throughout the establishment. This paid position offers an exciting opportunity to develop your customer service expertise in a lively, fast-paced environment dedicated to hospitality excellence.

Responsibilities

• Greet guests warmly with genuine enthusiasm and a positive attitude, establishing an inviting atmosphere from the moment they arrive
• Manage reservations and walk-in seating efficiently using POS (Point of Sale) systems such as Aloha POS or Micros POS to optimize table turnover
• Coordinate with servers and kitchen staff to ensure timely seating and smooth service flow
• Maintain a clean and organized host stand, including managing waiting lists and guest wait times effectively
• Answer guest inquiries via phone with professional phone etiquette, providing accurate information about wait times or reservation details
• Assist with guest relations by addressing concerns promptly and courteously, ensuring every guest feels valued and cared for
• Support overall restaurant operations by communicating clearly with team members and maintaining a hospitable environment

Requirements

• Previous experience as a host or hostess in a food service or restaurant setting is preferred
• Strong customer service skills with excellent communication abilities
• Familiarity with POS systems such as Aloha POS or Micros POS is advantageous
• Experience in hotel or hospitality environments is a plus
• Ability to handle multiple tasks efficiently in a fast-paced setting while maintaining professionalism
• Knowledge of restaurant operations, serving procedures, and guest services best practices
• Exceptional phone etiquette and guest relations skills to foster positive interactions at all times

Join us to be part of a vibrant team committed to delivering memorable dining experiences! We value energetic individuals who thrive on creating welcoming atmospheres and excel in communication. This role offers an engaging environment where your hospitality talents can shine while supporting our mission to provide outstanding guest service.

Job Types: Full-time, Part-time, Seasonal

Pay: From $15.00 per hour

Expected hours: 20.0 – 40.0 per week

Work Location: In person

Salary : $15