What are the responsibilities and job description for the Practice Administrator position at Prenuvo?
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".
We are seeking a highly organized and dynamic Practice Administrator to join our practice. The Practice Administrator is the backbone of our Prenuvo Clinics, remote nurse practitioner (NP) services—ensuring seamless daily operations, exceptional patient coordination, and robust administrative support. In this hands-on role, you'll manage schedules, oversee patient workflows, maintain documentation, coordinate licensure, and serve as the central point of contact for clinicians and support teams.
This role is fully remote. Candidates located in US within registered locations on Pacific Time Zone (PST) is strongly preferred.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!
What You'll Do
Patient Care Coordination
First: we are Pioneers
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
At Prenuvo, we are on a mission to flip the paradigm from reactive "sick-care" to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against "we caught it too late again".
We are seeking a highly organized and dynamic Practice Administrator to join our practice. The Practice Administrator is the backbone of our Prenuvo Clinics, remote nurse practitioner (NP) services—ensuring seamless daily operations, exceptional patient coordination, and robust administrative support. In this hands-on role, you'll manage schedules, oversee patient workflows, maintain documentation, coordinate licensure, and serve as the central point of contact for clinicians and support teams.
This role is fully remote. Candidates located in US within registered locations on Pacific Time Zone (PST) is strongly preferred.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people's lives!
What You'll Do
Patient Care Coordination
- Schedule and assign patient consultations to NPs, confirming appointments and sending reminders.
- Conduct outbound patient calls for pre-visit intake, prescription follow-ups, and translator arrangements.
- Liaise with pharmacies and external vendors as needed.
- Manage third party relationships for the practice.
- Maintain and organize clinical records, encounter notes, and follow-up task lists.
- Monitor inboxes and task queues—logging, prioritizing, and escalating issues as needed.
- Ensure accurate data entry and adherence to documentation standards and patient privacy regulations.
- Develop and update SOPs, checklists, and training materials.
- Build and maintain operational trackers for volume metrics, coverage, and KPIs.
- Use systems to capture requests, track progress, and confirm completion.
- Act as the primary liaison between NPs, administrative staff, and clinical leadership.
- Facilitate smooth handoffs by distributing meeting notes, action items, and process updates.
- Support onboarding of new team members and roll-out of process enhancements.
- Assist the CNE and provider team in meetings, note taking and distribution, follow-up on project items, and additional task management as needed.
- 3 years in clinical administration or medical office management.
- Proven ability to manage multi-provider schedules and complex patient workflows.
- Expert proficiency with Google Suite (Drive, Sheets) and strong comfort using Slack.
- Excellent organizational, communication, and interpersonal skills.
- High attention to detail and a proactive, solutions-oriented mindset.
- Project management experience or certification (PMP, PRINCE2, Agile).
- Background in telehealth, concierge medicine, or preventive health models.
- Familiarity with basic quality and compliance frameworks in healthcare.
- Full-time, remote role aligned to Pacific time zones.
- Occasional evening or weekend availability based on patient volume or special initiatives.
- Fast-paced environment demanding adaptability, clear communication, and reliable follow-through.
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
- We're always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what's ahead – in a mindset of ownership and duty to our mission.
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients' lives, and we won't stop till everyone can benefit from our work.
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We now offer the Prenuvo's Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we've got you covered—making your commute easier and more affordable!
- Retirement made easy! We offer a 401(k) plan to our US employees to help you save for the future, with company contributions to support your financial goals. Plan for tomorrow while you grow with us today!
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- The base salary for this role ranges from $100,000-$110,000 in local currency, depending upon experience
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Salary : $100,000 - $110,000
