Software Program Director

Work closely with Administration, IT and Prestonwood (“PBC”) ministries to determine software requirements to project manage, train, coordinate and successfully execute specified projects.

Responsibilities:

• Translate conceptual ministry end-user requirements into a clear, functional scope of deliverables for project developers and project team
• Deliver timely, effective, high-quality solutions for PBC-installed software programs
• Manage technology and subscriptions across all ministries
• Project manage all software implementations while analyzing and documenting necessary process changes, timelines, and milestones
• Work with all end-users and vendors on software issues to establish a platform reporting process
• Interface with current software providers as well as all ministry end-users
• Set and manage project expectations with project team members and other ministry end-users
• Develop and deliver requested progress reports, proposals, requirements documentation and presentations
• Determine the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas
• Define project success criteria and disseminate them to involved parties throughout project life cycles
• Oversee staff training on current and new technology implementations
• Interface with Administration, IT, Membership Services and Communications to identify and target potential integration-points to establish one system as a single source-of-record
• Assist ministries with managing current software vendors, as needed
• Give daily oversight to analyze, troubleshoot and answer questions about PBC software systems
• Work with IT on hardware/infrastructure needs, purchasing and IT policies necessary to support software initiatives
• Evaluate software and vendor policies to suggest necessary upgrades
• Understand software compliance, including PBC policies, to ensure the integrity of systems and data
• Coordinate software implementations and upgrades between and with Administration, IT, and ministries
• Coordinate with Membership Services to ensure integration solutions for additional software systems with the PBC Church Management Software Management System (ChMS)
• Research potential software solution options based on demand, features/technology, cost, flexibility, support, cultural fit, and other factors to present a viable strategy and recommendations for implementation opportunities
• Assist with maintaining software inventory and usage data
• Other duties as assigned

Requirements:

• Growing relationship with Jesus Christ as Lord and Savior as an active member of a local, Bible believing and preaching church
• Bachelor’s degree
• Minimum 3-5 years of software implementation experience
• Hands-on project management experience, able to execute an entire project lifecycle from concept to deployment
• Excellent planning and organizational skills to manage multiple projects simultaneously
• Strong interpersonal communication skills, both oral and written
• Able to work independently and in a team environment while maintaining a high degree of confidentiality
• Ability to work at a desk with a computer screen for extended periods of time, occasionally perform physical activities that require moving one’s whole body, such as walking, stooping, pushing/pulling a cart, and lifting up to 10 pounds without assistance