Clinical Laboratory Scientist - Supervisor

Job Details

Job: Hospital Lab Manager

Location: 160 N Midland Ave, Nyack, NY 10960, USA

Shift: 1st shift Mon to Fri 8am -4:30pm (40 hrs/week)

Duration: 6 months contract to Hire

Pay Range: $60/hr-$78/hr

Responsibilities:

• Work as the manager for the Regional Laboratory hospital services and with the national PLS team to develop integration plans based on the structure of the lab management arrangement.
• Participate in the identification, design, development and implementation of hospital laboratory management services. Participate in implementation plans, start up and ongoing management for both internal (regional business needs) and external customer (hospital client) contracting requirements.
• Interfaces with internal and external resources to ensure successful and timely completion of the lab management arrangement and the ongoing contract success of operations in accordance with client and company needs.
• Participates in training hospital management and/or staff and is responsible for evaluating the project effectiveness and outcome. Manager is a key player in performance of the project team and evaluates overall team performance.
• Works with national PLS manager and leadership as well as the regional SLT to manage and execute implementation plan including directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes and managing overall engagement.
• Hospital Service Manager has direct line of responsibility for Quest Diagnostics supervisors and staff at the client locations, to maintain relationships and communications with hospital client, sales, Professional Lab Services Team,
• Regional operations and functional partners (procurement, logistics, etc.), throughout the duration of the contract.
• Regional accountability for a successful and timely client contract launch and ongoing operations.
• Provide regular and detailed project status to internal team members and client. Highlight issues, scope of services, with ongoing monthly and quarterly hospital reporting on productivity, quality, equipment and process flows.
• Ensure that any contracted service where Quest Diagnostics contracts a hospital (under lab management or a free-standing contract) to provide testing services for Quest Diagnostics stat or off hours RRL coverage is delivered in a high quality and with all contract terms delivered as agreed on.
• Ensure that any contracted service where hospital contracts with Quest Diagnostics for reference testing, that samples are prepared for pick up on time; that any issues with testing performance identified by hospital providers is immediately shared with the Quest Diagnostics laboratory to where the test was referred and collaborates to improve and resolution of those issues.
• Manager is a key operations contact for Hospital clients that contract with Quest Diagnostics for testing services to coordinate service level expectations. Coordinate and act as an operations liaison for regional management and scientific directors’ responses of Quest Diagnostics leadership to ensure hospital client satisfaction as well as to foster and identify regional opportunities for deeper Hospital Lab Management services.
• Lead or participate in internal meetings, client meetings or cross-functional meetings. Responsible for participating in development of project plans, meeting documentation, regional action item management, and any other regional deliverables.
• Collaborates with supply chain/procurement to maintain adequate and efficient levels of inventory. Ability to utilize effective management, influencing skills both internally and externally to ensure a successful implementation of all services within scope.
• Knowledge of department metrics goals and actual performance, coordinates department activity to achieve metric goals
• Collaborates with Laboratory Director to establish and maintain laboratory budget
• Invoicing, completing request for capital equipment, and other financial activities as required Manages labor productivity and cost per test

QUALIFICATIONS

Required Work Experience:

5 or more years managerial experience in the laboratory industry

EDUCATION

Bachelor’s Degree

Master’s Degree

LICENSE & CERTIFICATIONS

Current State Clinical Laboratory Scientist License Required