IT Specialist

INTRODUCTION 

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! 

Perks of the job: 

• 401(k) 

• 401(k) matching 

• Dental insurance 

• Health insurance 

• Life insurance 

• Vision insurance 

• Paid time off 

• Growth potential 

*Part-time benefits could vary 

WHY WORK FOR PRIMEFLIGHT? 

• We are committed to being a leading provider of commercial services within the aviation industry 

• Our teams focus on maintaining a positive working environment and treating all team members with respect 

• With more than 200 locations across the world, we offer opportunities for career progression  

• Enjoy a competitive pay scale 

ABOUT US 

• We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry! 

Job Description 

Our IT Specialist is responsible for maintaining and troubleshooting the airport's information technology systems and infrastructure. This role includes providing technical support to users, managing network and server operations, and ensuring system security and data integrity. The IT Specialist also participates in the implementation of new IT solutions and upgrades, and provides training and guidance to staff on IT-related matters. Additionally, you will collaborate with various departments to ensure IT systems align with the operational needs of the airport and adhere to industry standards. 

Qualifications 

•  Provide technical support and assistance to end-users, addressing hardware and software issues promptly and effectively 
• Troubleshoot and resolve IT-related problems, including connectivity issues, software glitches, and hardware malfunctions 

• Install, configure, and maintain computer systems, servers, and network equipment to ensure optimal performance 

• Collaborate with the IT team to implement software updates, patches, and security measures to protect against cyber threats 

• Monitor network infrastructure for performance and security, identifying and mitigating potential vulnerabilities 

• Assist in the deployment and maintenance of company-wide software applications, including email, productivity tools, and specialized software 

• Manage user accounts, access permissions, and security settings to safeguard data and maintain compliance 

• Conduct regular backups of critical data and develop disaster recovery plans to ensure data integrity 

• Provide technical guidance and training to end-users on software and hardware usage, best practices, and security protocols 

• Procure and inventory IT equipment and supplies, tracking assets and maintaining an organized equipment repository 

• You enjoy working with a team or individually to accomplish your tasks 

• Like to build long term relationships with your customers 

• Minimum age of 18 years old 

• 2 years in IT support, network administration, and system maintenance 

• Knowledge of current IT technologies, software, and security practices 

• Strong problem-solving skills and the ability to work under pressure 

• Excellent communication and customer service skills 

• Ability to work in a team and independently 

• Willingness to be on-call for emergencies and provide after-hours support 

• Ability to work effectively in a fast-paced, dynamic environment 

• Comfortable working with computers, mobile devices, and tablets 

• Ability to pass a drug screen 

• Must be able to read, write and speak English 

• Physical activity may include: 

• Position is generally sedentary, sitting for long periods of time, with occasional mobility in an office environment 

• Ability to lift up to 25 pounds 

• Be able to hear and respond to the spoken voice and to audible alarms generated by an office environment 

• Ability to access and interpret information in print and electronically, including the use of adaptive technologies or methods as necessary 

• Effectively communicate with colleagues and clients, both in-person and through electronic means 

• Tasks may involve repetitive motions of the wrists, hands and or fingers due to continuous typing or writing 

The successful PrimeFlight Aviation Services team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!   

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.