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Customer Account Manager

ProActivate
Minneapolis, MN Full Time
POSTED ON 2/8/2025 CLOSED ON 5/7/2025

What are the responsibilities and job description for the Customer Account Manager position at ProActivate?

Our client is a certified precision metal fabrication and CNC Machining manufacturing company.

Location : Minnesota- Hybrid Flexibility

Job Description :

The Customer Account Manager is responsible for overseeing and managing established customer relationships. The primary responsibility of this role is to build C-Suite / Operational level relationships with customers with a keen focus on retention and growth. Designing, developing, and implementing account-level sales plans.

Responsibilities :

  • Maximize net dollar retention through proactive engagement and management of clients throughout your book of business.
  • 100% emphasis on identifying business opportunities to increase penetration of the company's solutions within the existing client base
  • Build and maintain customer relationships.
  • Design, develop and implement strategic / tactical business plans

Compensation & Benefits :

  • Base Salary= $ 90,000
  • Bonus Structure : For a 10% year-over-year growth in revenue for existing Tier 1, Tier 2 and Tier 3 customers (approximately 45 accounts) that can be attributed to their efforts, there will be a $10,000 bonus
  • There will be a opt in bonus of $5,000 for growth greater than or equal to 9% and less than 10%
  • An additional $5,000 will be paid for every 5% of growth beyond 10%.
  • PTO : 3 weeks
  • 8 Employer Paid Holidays per calendar year.
  • Salary : $90,000

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