Accounts Receivable Team Lead

Description

About Providence Anesthesiology Associates

Headquartered in Charlotte, North Carolina, Providence Anesthesiology Associates (PAA) is an independent physician owned practice compromised of over 100 anesthesiologists. Founded in 1991, PAA provides anesthesia and perioperative care at numerous healthcare facilities throughout North and South Carolina, serving more than 150,000 patients annually.

Why work for PAA?

PAA continues to experience impressive growth and success. Our anesthesiologists are among the most elite in their field.

Our physicians are committed to providing the best culture and experience to their employees. Awarded one of the Top Workplaces in 2021 - 2023, PAA’s core values include commitment, accountability, performance, integrity, transparency, adaptability, and leadership. We do what’s right and don’t compromise.

What’s in it for you?

• Strong workplace culture. We care about each other as people. We build relationships and connections beyond the time spent on the job. We offer a supportive, highly team-oriented work environment.
• We provide competitive total rewards including salary, benefits – Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more.
• We want you to succeed and our employer to employee relationship is proven to help you reach your goals and the goals of PAA.

Summary: The Accounts Receivable Team Lead provides guidance, and instruction to a group of individuals for the purpose of achieving a key result or group of aligned results. Monitors the quantitative and qualitative achievements of the team and reports results to a Supervisor/Manager. The Team Leader (Accounts Receivable) job involves training and supporting a team of A/R associates who will be responsible for analysis of receivables due from healthcare insurance companies and initiation of necessary follow-up actions to get reimbursed. The Accounts Receivable Team Lead will also provide support to team to reduce AR ageing and optimize collections through effective management of both manual and automated processes.

Requirements

The essential qualities necessary include, but are not limited to:

• Distributes the daily work to the AR Team including aging, denial management, and credit balance reports to ensure accuracy and timeliness of AR resolution for multiple external clients.
• Reports AR billing issues and discrepancies to the AR Supervisor and assists with resolution.
• Leads training sessions for new and existing AR staff.
• Resolves reimbursement discrepancies by analyzing claim denial information and resubmitting claims to the appropriate insurance payer.
• Approves financial transactions to ensure patient accounts are current.
• Maintains multiple client dashboards and reports on detail to Client Account Management Team.
• Demonstrates thorough understanding of insurance reimbursements and implements procedures that ensure optimum collection in a manner compliant with Federal and State regulations.
• Prevents Timely filings issues through consistent follow up of protocols.
• Reviews and corrects all coding related issues identified through claim scrub edits.
• Communicates any trends back to AR Supervisor for training, development, and resolution.
• Adhere to metrics for daily productivity and monthly collections goals.
• Identifies claims denial trends and reports them to the AR Supervisor.
• Ensures compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards.
• Performs other duties as required or assigned within the scope of responsibility.

Minimum Qualifications

To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma required; associate degree preferred.

Experience: Three (3) to five (5) years of experience in AR/Medical billing is required. Working knowledge of clearinghouse and billing methods, terminology, and procedures. Previous leadership experience supporting a team of 5 staff members and CPC designation is preferred.

Language Skills: Demonstrated ability to exercise professional oral and written communication skills with all internal and

external audiences.

Computer Skills: Experience with medical billing software systems is required. Strong Microsoft Excel skills is required. Proficiency in Microsoft Outlook, TEAMs, Word, and PowerPoint is also required.

Reasoning Ability: Ability to organize and manage personal workload. Ability to achieve and maintain strong working knowledge of anesthesia billing operation practices.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally be able to work in a standing position for long periods of time and up to the entire shift.

What else should you know?

Providence Anesthesiology Associates is an equal opportunity employer and does not tolerate discrimination based on any protected status.

PAA participates in E-Verify. E-Verify is an internet-based system that compares the information you provide on the Form I-9 with information from the Social Security Administration and Department of Homeland Security records.