What are the responsibilities and job description for the Freight Auditor, Part time position at PSA BDP?
About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
JOB DESCRIPTION
Auditor is primarily responsible for auditing all carrier freight invoices according to the contracted rates and customer requirements; but not limited to:
Primary Responsibilities:
Reviewing and understanding contract rates per customer contracts, through process of auditing customer freight bills. Resolving any discrepancies or errors that may come in form of balance dues or phone calls.
- Handling/follow-up with carrier and customer questions
- To learn all TBL Services Software and use that knowledge to enhance the freight payment process and resolve any freight payment issues by using this software.
- Point person for customer inquiries on freight payment needs
- Point person for TBL Operation Department employees
- Answering phones
- Picking up Mail from Post Office, must be able to lift 30 pounds. This will include sorting mail and opening mail.
- Frequent contact with all TBL Services employees. Contact involves the coordinating of information flow, error resolution, process enhancements and fulfilling customer needs.
Secondary Responsibilities:
- Freight payment process: Both domestic and international freight bill processing, batching freight bills.
- Customer Call Center: as needed to assist in routing and carrier assignment for customers. Also, as needed assist in Spot Quote Requests from customers: Expedited, Truckload, flatbed, etc.
- Assist in the implementation process of new customers
-To create and maintain good relationships with Vendors and Carriers.
- All other job duties that may be assigned.
Job Requirements
- A High School Diploma/GED is required.
- Candidate must at least (1) year of work experience in a customer service function.
- Previous experience working in an office environment is strongly desired.
- Must be able to work in a fast paced office.
- Good communication, attention to detail, and organizational skills are required.
- Candidate must possess a strong team work attitude.
- Candidate must be PC literate; Experience with MS Office applications is a plus.
Please note: There is no relocation or immigration assistance associated with this opening.
Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.
Please visit our website: www.bdpinternational.com *** This is a great opportunity to advance your career! Come join our growing BDP team!*** BDP International - The Employer of Choice Follow BDP International Career Pages!Facebook l Twitter l LinkedIn
Job Type: Part-time
Pay: $1.00 - $2.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- auditing customer bills: 1 year (Required)
Work Location: In person
