Director, Account Management

Company Description

APEX Exchange (APEX) is a distinct next-generation trading entity within Publicis Media that identifies and invests in emerging market trends to benefit Publicis clients.

APEX develops innovative offerings through direct partnerships and principal investments that allow clients of all size to benefit from custom solutions that best fit their business challenges in an increasingly complex media environment.

Clients opt into solutions outside the agency's core services that offer tangible benefits including guaranteed outcomes, increased flexibility, and advantageous pricing."

Overview

ABOUT THE TEAM

The Director role will report into the Senior Vice President position and will be a part of the Account Management Team. This team works collectively to ensure budget and revenue delivery, with clear communication across various investment teams and clients

Responsibilities

ABOUT THE ROLE

The expectations for this role fall into a few key categories :

• Communication
• Serve as liaison between Account Management team and APEX Activation teams to help maximize procedural efficiencies
• Work with Account Management team to confirm account updates are disseminated to broader Activation teams with clear alignment on contractual agreements, billing timelines, Salesforce, etc.
• Identify best practices and opportunities for improvement within workflow process and communication protocols
• Reporting
• Manage dashboards for multiple high-profile accounts to ensure KPI delivery, including : achieving budget objectives, media savings / value, etc.
• Utilize dashboards to track client goals and pacing; collaborate with Investment and Operations teams for entry and ongoing updates
• Manage reporting deliverables : generate reports, compile and analyze data, identify and troubleshoot discrepancies, develop summary of findings, communicate key trends and highlights
• Create and maintain charts and pivot tables to visualize key data and trends for internal teams and clients
• Assist in the creation of pacing charts to track client goals, media performance, and budget objectives
• Operations
• Contribute to the evolution of Salesforce / Dashboards to improve user experience, allowing for better business analysis
• Coordinate with Media Ops to adhere to standardized processes
• Partner with finance to monitor billing, working with Activation teams to ensure cleared / billed invoices remain within client approved timelines
• Work across APEX Activation teams to improve Salesforce utilization and hygiene

Qualifications

TECHNICAL SKILL REQUIREMENTS

We value diversity of thought and experiences at APEX! If you learned about media from the sales or agency side, that's great but we do need folks with advanced level of understanding of how media investment works.

SOFT SKILL REQUIREMENTS

Technical skills are a point of entry for the roles at APEX but we're looking for exceptional talent with high emotional intelligence and soft skills that drives our culture.

Additional Information

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTAC[redacted]. All your information will be kept confidential according to EEO guidelines.

Compensation Range : $119,510 - 188,025 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer / temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 2 / 24 / 2025.

Salary : $119,510 - $188,025