What are the responsibilities and job description for the Customer Service Associate Representative position at Pyramid Consulting, Inc?
Immediate need for a talented Customer Service Associate Representative. This is a 03 Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-75816
Pay Range: $15 - $16.25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy [Link available when viewing the job].
#prof J2W:CB3
Job ID:25-75816
Pay Range: $15 - $16.25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Conducting research on each case, reaching out to the physician's office, making out bound calls to our members, and fielding incoming calls from members.
- Track and communicate system errors in an expediential and thorough manner.
- Self-report metrics successfully and regularly.
- Take requests for care management from patients, physician offices or imaging centers.
- Research issues regarding the certification process and forward to the appropriate parties.
- Delivers basic technical, administrative, or operative Customer Service tasks.
- Performs simple data entry, sorts requests, and maintains files.
- Understands simple instructions and procedures.
- Performs Customer Service duties under direct instruction and close supervision.
- Work is allocated on a day-to-day or task-by-task basis with clear instructions.
- Entry point into professional roles.
- Skills-Sales, Healthcare and Customer Service.
- High School diploma or equivalent.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy [Link available when viewing the job].
#prof J2W:CB3
Salary : $15 - $16
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