Transportation Supervisor

JOB SUMMARY:

This individual will supervise day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded.

This Supervisor oversees drivers delivering to customers during the night-time/overnight shift. Hours are Wednesday through Saturday from 6:00 pm until done.

This position is Bonus eligible.

This location has approx. 250 associates in a non-union environment.

What are we looking for in a strong Transportation Supervisor?

Good leadership skills, personable/good communication skills, strong relationship builder, multi-tasker, coach, fair and consistent management style, strong computer skills (Microsoft Office), ability to use various platforms for information management (hand held scanners, phones, electronic log devices, etc. Experience with Omnitracs a plus.

The driver workforce consists of very highly experienced drivers and lighter drivers- experience coaching others a plus.

Food distribution or similar distribution experience preferred.

CDL license a plus, but not required.

Prior Driver Trainer/Manager experience a plus.

ESSENTIAL FUNCTIONS:

• Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs. (25%)
• Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc. (20%)
• Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair. (15%)
• Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment. (20%)
• Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required. (10%)
• Update reports on a daily basis, including review of drivers’ on-board computer reports to ensure that goals for efficiency and timeliness are met. (10%)
• Performs other related and assigned duties as necessary.

LEADERSHIP/MANAGEMENT RESPONSIBILITY

May supervise up to 50 or more employees, including hourly staff. Oversees operations with significant impact on QCD customer relations.

PERFORMANCE CATEGORIES

• Budget
• Driver performance, including hourly off-load rate, on-time delivery, and reliability
• Customer and vendor relationships
• DOT compliance
• Teamwork within the department and across departments
• Customer satisfaction
• Safety of employees
• Safety of facility and transportation equipment
• AIB rating

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification:

Bachelor’s degree in management, business, or psychology from an accredited college or university a plus, but is not required.

Experience:

3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities.

See above in Job Summary for other requirements.

Knowledge of (B/basic; J/journey; E/expert):

• DOT regulations, policies, and procedures (J)
• On-board computer systems (J)
• Relevant safety policies, practices and procedures (J)
• Management/supervisory concepts and techniques (B)
• Project management concepts and techniques (B)
• Budgetary concepts and procedures (B)
• PC word-processing/spreadsheet software applications (B)
• Scheduling and routing (B)
• Computer-based routing systems (B)
• Shipment and distribution of food or allied products (B)
• Regional geography and customer locations (B)

Skill and ability to:

• Supervise a diverse workforce of up to 75 employees
• Resolve and report delivery issues between drivers and customers; other customer service issues
• Supervise and motivate employees in a team-based environment
• Interpret transportation operations anomalies and identify appropriate solutions
• Prepare administrative and technical documents and reports
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF’s Values and Creed

'Work Remotely No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Bonus pay

Work Location: One location