What are the responsibilities and job description for the Warehouse Supervisor position at Quality Custom Distribution?
Quality Custom Distribution is now seeking a Warehouse Supervisor to work at our Apopka, FL facility! The Warehouse Supervisor will supervise the day-to-day operations of the Warehouse department, including administrative and clerical functions, to ensure efficient operations and a safe working environment. Schedules and monitors associate activities and equipment use to meet and exceed company objectives.
- Must be able to work PM shift (6PM start time)
- Sunday-Wednesday or Wednesday-Saturday schedule
- Experience working in temperature controlled enviornment is a plus
- Must have leadership experience
- Looking for someone who is self-motivated and has a team first attitude
This position is bonus eligible. Pay is commensurate with experience.
WHO WE ARE
Quality Custom Distribution (QCD) is a wholly-owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry. QCD has been providing custom distribution services to iconic customers throughout the United States. QCD is a multi-stop, regional delivery service with a focus on customer service. Our business philosophy actively supports our associates through our (4) core values:
- Treat others like you want to be treated
- Make the best product
- Give the customer a fair deal
- Maintain the highest standards
Responsibilities
ESSENTIAL FUNCTIONS:
- Plans, implements, and monitors the day-to-day operations for the warehouse department to ensure that established objectives for shipping, product rotation, sanitation, safety, and timeliness are met or exceeded. (25%)
- Monitors loading, dispatch, and receiving times and makes appropriate changes, ensuring compliance with QIP, HACCP, and DOT regulations. (25%)
- Routinely informs and communicates with associates to ensure compliance with established warehouse productivity, safety, and sanitation policies and procedures. (25%)
- Monitors and completes numerous computer-based and manual reports and related paperwork, including time records, daily logs, damage reports, etc. (10%)
- Monitors product damage and audits routes to ensure reliable product delivery. (5%)
- Plans and schedules manpower. (5%)
- Plans and coordinates vehicle and equipment maintenance and utilization reports. (5%)
- Performs other related and assigned duties as necessary.
LEADERSHIP/MANAGEMENT RESPONSIBILITY
Supervises of up to 100 hourly associates, depending on size of facility. Manages projects and assignments with significant impact on customer service.
PERFORMANCE CATEGORIES
- Productivity/quality standards: efficiency, timeliness, and reliability
- Productivity/quality standards: cases per hour
- Productivity/quality standards: product integrity
- Teamwork within the department and across departments
- Project/assignment standards
- Customer satisfaction
- External relationships with regulatory agencies
- Safety standards and procedures: associates
- Safety standards and procedures: facility and warehouse equipment
- Safety standards and procedures: food safety and handling
Qualifications
MINIMUM QUALIFICATIONS: Education and experience equivalent to:
Education/Certification:
AA degree from an accredited vocational, technical, or junior college institution. Forklift instructor certification.
Experience:
3 to 6 years of relevant work experience.
Knowledge, Skills and Abilities
Knowledge of (B/basic; J/journey; E/expert):
- Relevant safety policies, practices, and procedures (J)
- Storage and shipment of food or allied products. (B)
- Food and material handling (B)
- Inventory control concepts and techniques (B)
- Barcoding (B)
- Company computer systems (B)
- Warehouse racking systems/processes (B)
- Supervisory concepts and techniques (B)
- Relevant regulatory procedures and standards (OSHA, USDA, AIB, HAACP, etc.) (B)
Skill and ability to:
- Lead a diverse workforce in a 24 hour/7 day per week operation
- Work in a union environment
- Supervise and motivate associates in a team-based environment
- Interpret warehouse operations anomalies and identify appropriate solutions
- Work effectively in a general business environment, with a focus on high levels of quality and customer service
- Act in accordance with GSF’s Values and Creed