What are the responsibilities and job description for the Front Desk Receptionist position at QUALITY INN-WEST SWEETWATER?
Quality Inn-West of Sweetwater, TN is now looking to fill the position of Front Desk Agent. We are looking for someone that has a strong professional demeanor and can be pleasant and outgoing with guests.
***Hotel experience is preferred but not required***
Job Responsibilities:
- Answer calls from prospective guests
- Book and register rooms over the phone, in person, or online
- Keep records of room availability and guests' accounts
- Assign guests' rooms
- Make room adjustments as needed
- Contact housekeeping to deliver requested amenities
- Communicate with housekeeping to determine when rooms are ready
- Inspect rooms post-checkout
- Process check-outs
- Receive and hold mail or packages for guests
- Bill for accommodations and additional charges
- Answer inquiries in regard to travel directions and make dining and entertainment recommendations
- Assist guests with vacation planning
- Stock snacks, beverages, and other items available for purchase
- Assist with setting up and cleaning up continental breakfast offerings
- Arrange maintenance repairs
- Gather and respond to requests or complaints from guests
Please apply in person at Quality Inn, 249 Hwy 68, Sweetwater, TN 37874. Salary is based on experience
Job Types: Full-time, Part-time, Temporary
Pay: $10.00 - $11.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $10 - $11
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