What are the responsibilities and job description for the Hotel Supervisor position at Rayburn Resort?
Company Overview
Rayburn Resort is a premier destination in the hospitality industry, dedicated to providing exceptional guest experiences. Our commitment to quality service and attention to detail has established us as a leader in hotel management, ensuring that every visitor enjoys a memorable stay.
Summary
As the Hotel Manager at Rayburn Resort, you will oversee all aspects of hotel operations, ensuring that our guests receive unparalleled service and satisfaction. This role is crucial in maintaining our reputation for excellence while driving operational efficiency and team performance.
Responsibilities
- Oversee daily hotel operations to ensure high standards of service and guest satisfaction.
- Manage staff recruitment, training, and performance evaluations to build a strong team.
- Develop and implement policies and procedures that enhance operational efficiency.
- Monitor financial performance, including budgeting and forecasting, to achieve profitability goals.
- Address guest inquiries and concerns promptly to maintain positive relationships.
- Coordinate with various departments to ensure seamless service delivery.
- Implement marketing strategies to promote the hotel and attract new guests.
- Maintain compliance with health and safety regulations and industry standards.
Qualifications
- Proven experience in hotel management or a similar leadership role within the hospitality industry.
- Strong knowledge of hospitality operations, including guest services and hotel administration.
- Exceptional customer service skills with a focus on guest satisfaction.
- Multilingual or bilingual abilities are preferred for effective communication with diverse guests.
- Excellent leadership skills with the ability to motivate and manage a team effectively.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Familiarity with hotel management software is an advantage.
If you are passionate about hospitality and ready to lead a dedicated team at Rayburn Resort, we invite you to apply today and help us create unforgettable experiences for our guests.
Job Type: Full-time
Pay: $40,000.00 - $59,695.00 per year
Schedule:
- 8 hour shift
Ability to Commute:
- Brookeland, TX 75931 (Preferred)
Ability to Relocate:
- Brookeland, TX 75931: Relocate with an employer provided relocation package (Preferred)
Work Location: In person
Salary : $40,000 - $59,695