Program Director

POSITION SUMMARY:

This Program Director at Reach For Your Potential is responsible for oversight of the Day Habilitation Program and supervision of the Service Coordinator Assistants (QA) and Program Director Assistants (QA). This Program Director is also responsible for coordinating orientation of new members to the Day Habilitation Program. In the absence of the other Program Directors, this position is responsible for oversight and supervision of the SCL Service Coordinators, Health Care Coordinator, Health Care Assistants and Asset Maintenance Support.

ESSENTIAL JOB FUNCTIONS:

• Coordinate and oversee the Day Habilitation program and the Quality Assurance Department
• Provide direct supervision to the Day Habilitation Program Service Coordinator, Service Coordinator Assistants (QA) Program Director Assistants and coordinate their hiring, training, promotion, discipline, and discharge in conjunction with Human Resources Director.
• Ensure compliance to federal and state regulations governing services.
• Coordinate Quality Assurance Department to ensure highest level of service.
• Assist with directing weekly professional staff meetings.
• Coordinate new member placement, orientation and management of new member paperwork for the Day Habilitation Program.
• Assist in developing and maintaining a Service Coordinator (Day Habilitation Program) Procedure Manual.
• Assist with developing and implementing policies and procedures pertaining to member services and personnel.
• Direct and evaluate service programs for members.
• Attend member Individual Service Plan meetings as needed.
• Ensure the delivery of the highest quality services to the member.
• Maintain contact with parents, guardians, and individuals from other agencies.
• Ensure compliance with the Iowa Administrative Code, CARF, and Medicaid Waiver.
• Visit locations as needed.
• Respond to concerns within 48 hours, with a response time dependent on the nature of the concern.
• Participate in the Administrative on call rotation
• Participate in the Saturday or Sunday rotation if needed.
• Act as a liaison between the Executive Director and staff.
• Provide reports or information requested by the Executive Director.
• Attend other meetings requested by the Executive Director.
• Meet deadlines requested by the Executive Director.
• Receive phone calls in the absence of the Executive Director.
• Complete other duties as assigned.

JOB REQUIREMENTS:

EDUCATION/ EXPERIENCE:

Bachelor’s Degree from an accredited college or university in the social or behavioral sciences and one year of post-degree experience in the delivery, planning, coordination, or administration of human services, or

High school degree (or its equivalent) and three years of post-degree experience in the delivery, planning, coordination, or administration of human services or

A combination of required education or experience which totals five years. At least one year must be experience as outlined above.

SKILLS:

Must be able to read, write, and communicate effectively with members and staff. Patience in working with disabled adults is necessary. Needs to have a caring attitude and be supportive and encouraging to members. A driving record that qualifies you to drive agency vehicles is required; sufficient automobile insurance to qualify you to transport members in your personal vehicle is preferred.

COVID-19 PRECAUTIONS:

All RFYP staff are required to follow the current masking procedures and use all required PPE as defined by RFYP Administration. All staff need to follow disinfecting procedures and hand washing policies. Staff need to be aware of how COVID-19 spreads, risk factors, and prevention actions. If staff show any signs of COVID-19 symptoms, they are to contact their supervisor or HR immediately.

SUPERVISORY RESPONSIBILITIES:

Program Director Assistant, SCL Service Coordinators, Quality Assurance Department, Life Skills Coordinator and other Departments as assigned by Executive Director

EQUIPMENT TO BE USED:

Must be able to operate computer and other office machines such as fax, calculator, telephone, and so on.

TYPICAL PHYSICAL DEMANDS:

Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone and other office equipment.

WORKING CONDITIONS:

Occasionally called upon to work overtime or odd schedules. Typically works in an office setting, although may be called upon to work direct care at a residential location