Technical Operations Manager

Position Summary :

Are you an experienced Technical Operations Manager eager to elevate your career by leading our on-site repair services operations in Bessemer City, NC.

This role oversees the complete spindle service lifecycle—disassembly, diagnostics, optimization, machining, reassembly, testing, and delivery—while managing technical teams and maintaining rigorous quality standards.

This opportunity combines manufacturing operations management, CNC spindle repair and assembly expertise, and customer-centric leadership in a fast-paced, service-driven environment.

We are a leading provider of high-precision spindle repair and rebuild services for CNC machines, automated manufacturing systems, and both new and legacy precision machining equipment.

Our customers rely on us for accuracy, responsiveness, troubleshooting, and long-term spindle reliability.

Reporting to the President, the essential duties and responsibilities include:

Manufacturing and Production Operations –

• Plan and manage daily spindle repair operations, production schedules, and workflow through the repair facility.

Team Leadership and Workforce Development –

• Hire, train, and lead technicians, machinists, and engineers specializing in electro-mechanical spindle repair.

Quality and ISO Compliance –

• Implement quality control processes, review design specifications, root-cause failure data, and ensure compliance with ISO and related quality standards.

Customer and Cross-Functional Communication –

• Partner with sales, customer service, engineering, and purchasing to develop service quotes, manage timelines, and communicate spindle rebuild progress to customers.

Process Improvement and Cost Control –

• Identify operational bottlenecks, drive continuous improvement initiatives, and manage inventory for service components, motor rewinds, and manually machined close tolerance components for repairs and development prototypes.

Technical Oversight –

• Provide technical guidance on spindle failures involving bearings, shafts, motors, sensors, and electrical systems; direct corrective actions and repair versus rebuild strategies.

Skills Needed

• CNC and Spindle Repair Expertise.
• Strong knowledge of industrial machinery, CNC spindles, electro-mechanical systems, motor sensors, and precision machining.

Operations Management.

• Proven experience leading manufacturing, repair, or service operations in a technical, customer-focused environment.

Problem Solving and Diagnostics.

• Ability to troubleshoot complex spindle and motor failures and implement reliable repairs and rebuilds.

Leadership and Communication.

• Excellent communication skills with experience working across management, sales, engineering, purchasing, technical tradesmen, and end-use customers.

How You Will Benefit

• On-site leadership role in a specialized, high-precision manufacturing environment.
• Work with advanced CNC spindle and robotic technologies.
• Lead a skilled technical workforce with a strong industry reputation.
• Stable, growing company serving critical manufacturing and automation industries.

What We Offer

We offer a competitive salary and a comprehensive benefits package that includes health, wellness, and 401k savings. Additionally, as part of our leadership team, you will have the opportunity to support our daily growth and profitability initiatives. You will play a pivotal role in shaping our future and will participate in the management incentive plan.

Work Location: In person