What are the responsibilities and job description for the Seasonal Front Office Agent position at Red Jacket Resorts?
Front Desk Agent
Red Jacket Resorts, Cape Cod’s premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent.
Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team!
The Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.
The Front Desk Agent must maintain a knowledge of hotel features, services and hours of operation, room types, numbers, layout, décor, appointments, and locations.
You will also be knowledgeable about room rates, special packages and promotions and maintain daily house count and expected arrivals/departures and work with scheduled group and kids’ activities.
Excellent problem-solving and empowerment skill set.