What are the responsibilities and job description for the Sales Associate position at REEVES HARDWARE COMPANY INC.?
About Reeves Hardware
Reeves was established in 1928 by Lewis Reeves Sr. of Clayton, GA. Between all of our locations, we are a full service hardware store supplying building materials, paint supplies, feed and seed, hardware, home furnishings, gifts, clothing, and many other items. Our Feed and Farm, Building Supply, and Main Street stores are located in beautiful Clayton, GA while our other two stores are located in Dillard, GA and Highlands, NC.
General Summary
The Sales Associate will assist in customer service, managing inventory, receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
Education/Training
High School or GED equivalent.
Experience
Formal retail experience preferred.
Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.
Reeves was established in 1928 by Lewis Reeves Sr. of Clayton, GA. Between all of our locations, we are a full service hardware store supplying building materials, paint supplies, feed and seed, hardware, home furnishings, gifts, clothing, and many other items. Our Feed and Farm, Building Supply, and Main Street stores are located in beautiful Clayton, GA while our other two stores are located in Dillard, GA and Highlands, NC.
General Summary
The Sales Associate will assist in customer service, managing inventory, receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
- Provide a positive representation of Reeves Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Communicate any issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Education/Training
High School or GED equivalent.
Experience
Formal retail experience preferred.
Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.
Salary : $21,000 - $26,600
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