IT Lead Application Analyst

IT Lead Application Analyst - Business This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee.# The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.# # Summary: Responsible for the Lead functional support of hospital applications, processes and projects, along with understanding the technical functionality of the systems and processes for the Business at Regional One Health. Has direct responsibility for analyzing process re-engineering to more effectively utilize current systems# resources in support of the initiatives of the provider application team, ensures that the system is properly maintained and all business operation needs are met. Supports the functional and technical operation of all related systems, and leads the implementation of new systems, interfaces and updates systems. Partners with ROH Leadership and customers to analyze work process design and flow, improve processes and leverage the return on technological capabilities. # Education Requirement: Bachelor#s degree, License, Certificate, or equivalent combination of relevant education and/or experience in Information Systems, Healthcare or related field within assigned area(s). # Experience Requirement: A minimum of 5 years# work within Healthcare systems, Information Technology, or components system and a deep understanding of HIT and the required integration of systems. Prior experience with multiple system applications including Allscripts HCM, MFM, MSCM, CareLogistics is preferred. Must have experience managing employees. # Licensure/Certification Requirement: N/A # Key Job Responsibilities: Acts independently as a functional and/or technical subject matter expert for core and advanced system functionality. Researches and identifies root causes and resolutions for system issues. Provides Leadership with recommendations to improve the functionality of the system and any additional related components. Escalates system issues with vendor and IT management as necessary. Supports the IT applications analyst staff to ensure that products and services are delivered in accordance with goals and objectives. Provides guidance to staff involved with assigned projects. Acts as a liaison to coordinate and implement IT systems, applications, and services. Advises or performs corrections to data as the business requires. Ensures that all proper approvals and documentation is on file for all corrections made in accordance with the department policy. Proposes, documents and implements new or revised processes relating to the systems and data. Leads project and works independently as related to new systems or upgrades to existing systems. Acts as resource responsible for all issue resolution within the system. Works with the appropriate teams to resolve systems issues and ensure prompt resolution. Will communicates as appropriate with functional leadership to ensure confidence in the issue resolution process. Designs, documents, and coordinates and/or manages processes and procedures related to system requirements. Maintains a directory of Standard Operating Procedures (SOP#s), updating existing SOP#s and creating new SOP#s as functionality and department direction dictate, utilizing department staff as necessary. Ensures the SOP#s accurately reflect business processes of the department; provides documentation to Internal Auditors as required. Assists with the planning, organizing, developing and implementing corporate-wide information systems. Provides appropriate controls and security necessary to ensure that software copyright/licensing agreements are complied with, according to policy. Ensures the provision of cost efficient information services and systems. Anticipates developments in fields of information technology. Writes recommendations for management review of enhancements to existing systems through ongoing review. Establishes and maintains effective relationships and communications within the organization, medical staff, reporting agencies, third party payers, vendors and others to provide required information and support. Attends in-services, educational programs, conferences and other meetings as required. Maintains professional license, certifications, reads appropriate articles, journals and other literature. Establishes and implements short and long term strategies to deliver services to customers within reasonable schedules and budgets. Trains and mentors employees to enhance their performance, development and work products. Performs other duties as assigned or apparent. # Knowledge/Skills/Abilities: Demonstrative administrative ability, initiative, resourcefulness and analytical ability; ability to deal effectively and harmoniously with all groups and individuals; effective public speaking skills and demonstrates effective interpersonal skills. Demonstrated ability to implement systems and applications to include web-based software, planning, process analysis, and training. Ability to manage competing priorities in a complex environment; A high energy, high achiever who works with a sense of urgency to achieve results and meet user needs in a timely manner. Ability to utilize sound independent judgment to investigate and resolve complex problems and coordinate efforts to provide innovative strategies and solutions. Experience working with concepts, practices and procedures in areas of responsibility. Ability to quickly learn new programs when required. Demonstrated ability to adapt and lead change, and coach others in the acceptance and support of a rapidly changing work environment. Strong strategic management and planning skills. Ability to use own judgment and initiative in problem resolution. Identify with, share in, and display a commitment to the mission, philosophy and objectives of the organization.# Excellent written and verbal communications skills including the ability to clearly explain complex concepts to end users. Ability to maintain discretion and confidentiality regarding employee and company information. # Physical Demands/Conditions: Prolonged standing and walking; lifting, turning patients and equipment; repeated bending, squatting and stooping; exposure to infectious agents.# Visual acuity is needed to assess color changes, to verify accuracy of written materials, and to administer and accurately prepare medications.# Heavy Work - Exerting up to 150 pounds of force occasionally, and/or up to 75 pounds of force frequently, and/or up to 30 pounds of force constantly to move objects.# (May be further defined as #with or without assistance.#) # # # # ################################################# #