Senior Convention Services Manager

Job Description Summary Coordinates arrangements for group meetings and conventions. Job Description Essential Duties and Responsibilities Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule. Responsible for for soliciting new accounts, detailing programs confirmed via the Sales department, generate revenues, monitor meeting space and book repeat business while keeping quality consistently high. Responsible for monthly and annual forecasting for banquet events and expected revenues Responsible for annual budgeting for operating equipment and to submit it to F&B Director for final approval Responsible for scheduling, planning and assigning/delegating work to Conference Services & Catering Departments. Responsible for menu planning for banquets and outside catering with the cooperation of the Executive Chef and Food & Beverage Director Will detail meeting group events and BEO's and Group Resumes ensuring accuracy and proper communication to the operating departments; i.e. Culinary, Banquets, Stewarding, In-Room Dining, Accounting, Front Office, etc. Responsible for assigning client groups and meeting planners to Convention Services Managers within the department. Works with Banquet Services Department in preparing banquet and convention rooms and erecting displays and exhibits according to client specifications. Inspects rooms and displays for conformance to needs and desires of group. Attend BEO meetings and Resume meetings to address client specifications and needs with related operating departments Other duties may be assigned. Supervisory Responsibilities Manages and supervises the Catering & Social Events and Convention Services Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Delphi, MICROS, Room Viewer Database software; Microsoft Outlook Internet software; Microsoft EXCEL Spreadsheet software and Microsoft Word Word Processing software. Certificates, Licenses, Registrations CMP (Certified Meeting Planner) a plus Other Qualifications Must be available for flexible shifts including nights, week-ends, holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Sonesta People Standards Must be knowledgeable and demonstrate use of Sonesta People Standards with all internal and external guests. Core Guiding Principles Must demonstrate understanding of Core Guiding Principles through words and actions. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you’ll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.