What are the responsibilities and job description for the Call Center Representative position at Renewal by Andersen of Central PA?
Named to the 2023 list of Best Places to Work in PA by Central Penn Business Journal!
Renewal by Andersen is the exclusive start-to-finish window and patio door replacement division of Andersen Corporation - the most recognized window brand in the United States. We are expanding our successful company-owned retail location in the Central PA area and are seeking highly qualified Call Center Reps to fuel our continued growth. This is a full-time position.
The responsibility of the Call Center Rep is to contact potential prospects concerning our products via telephone in a professional and ethical manner. The Call Center Rep will work to determine the prospect's need for our product, build interest in the benefits of our products, and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product.
This is not a job for those content to just go through the motions and earn a bare minimum paycheck. We are looking for (and have incentives for) go-getters - for people who are hungry and have the can-do attitude to improve themselves and put their heart into their efforts every day.
No one is content going to a job they dread every day, and we refuse to be that sort of job. Take assurance in knowing that the company you're applying for isn't only a way to earn a living - it's a vibrant, fun-loving environment that will nurture you and give you the tools to be great. Apply today and see what sets Renewal by Andersen apart from the rest!
Main Duties & Responsibilities
- Contact potential customers concerning products via telephone.
- Generate and build interest by communicating the benefits of our products.
- Schedule in-home, no obligation consultations and quotes.
SKILLS/KNOWLEDGE:
- FULL TIME: Must be available to work evenings and weekends. Shifts are 9:00 a.m. - 5:00 p.m. or 12:00 p.m. - 8:00 p.m. Monday through Friday and Saturdays from 9:00 a.m. - 1:00 p.m
- Very good communication skills of listening and speaking
- Initiative; ability to work independently.
- Strong sales skills
- Memorize all pertinent scripts and rebuttals
- Memorize the 10 Requirements of an Appointment
Minimum Education and Experience:
- High School Diploma or GED
- At least 1 years of sales or call center experience preferred
Work Location:
- Office setting
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Rotating weekends
Work setting:
- In-person
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $25