What are the responsibilities and job description for the Leasing Manager - Sentosa Lexington Oaks position at Rentyl Apartments?
At Rentyl Apartments, strives to create a culture of "mutual success". We provide an extensive training program, and we tailor that program to the goals or our employees. We believe in a "win from within" culture!
Responsibilities:
- As a Leasing Manger, your primary responsibilities include:
- Generate new leases and achieve monthly goals
- Motivate, train and lead leasing team to reach leasing goals
- Daily management of 100% of leads in property specific lead management software.
- Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments.
- Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e-mail to take place within 48 hours.
- Maintain a closing ratio of 30%.
- Assist with the daily outreach marketing
- Must be up to date with all competitors
- Proficiently articulate the value proposition of the property.
- Deliver a positive and consistent in person experience with all prospective customers.
- Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities.
- Monitor all ad sources. Complete and deliver internet ad checklist by the 5th of each month.
- Shop all competition within immediate competitive set quarterly.
- Review monthly market surveys and be knowledgeable of content.
- Complete weekly competitive set survey.
- Report all property deficiencies to appropriate manager.
- Respond to, follow up on and close work order requests when applicable.
- Ensure lease paperwork is accurate.
- Administrative duties as assigned.
- Deliver timely and remarkable customer service to community residents.
- Attend resident social events
- Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner.
- Remain calm and friendly when resolving customer issues or interacting with upset customers.
- Vigorously resolve or communicate resident concerns and issues.
Qualifications:
- Sales Experience
- Social Media Savvy
- A passion for using the phone to talk to people in addition to texting them
- Outstanding communication skills both written and verbal
- A sharp professional appearance
- Proficiency with various software, apps and computer programs
- Sales aptitude
- A customer-focused mentality
Rentyl Apartments offers a wide range of insurance options, programs, and benefits that let you and your family be healthy and plan for the future.
Including:
- Competitive salary
- Benefit Package
- Vacation and Holiday package
- Retirement savings with a 401K
- Opportunities for growth and advancement
- Referral program
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