What are the responsibilities and job description for the Front Desk Associate - Opener position at Retro Fitness of Fort Lee, NJ?
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
The Front Desk Associate also known as the Membership Experience Associate (MEA) is the face of the Retro Fitness outlet. The opener is a critical position as being reliable and early to open the club is a must. The MEA is the person a member or guest sees when he or she first walks into the facility. It is important that this person be team-oriented with great communication skills. The MEA employee wears many hats while also ensuring a positive member experience. Customer service, cleanliness, and sales are a must for the club to continue to be successful.
Compensation and Perks:
Compensation and Perks:
- $15.25 per hour.
- With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments
- Attractive commission and bonus structure.
- Complimentary Ultimate Membership to this location.
- 30% off Retro Blends Smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items.
- 15% off Spartan Meals.
- 15% off Personal Training packages.
- NASM discounts.
- Flexible schedule.
- Positive company culture.
Requirements:
⦁ Punctual, responsible, reliable, and pays attention to detail.
⦁ This is a part-time, hourly position.
⦁ A positive, upbeat attitude and personality.
⦁ Effective ability to communicate with members, guests, coworkers, and managers.
⦁ The ability to multi-task.
⦁ Customer service oriented.
⦁ Prior sales experience in a retail or health club setting is preferred.
⦁ Handling cash and other transactions at the Point of Sale.
⦁ Willingness to learn and work in a goal-oriented and structured environment.
⦁ This is a part-time, hourly position.
⦁ A positive, upbeat attitude and personality.
⦁ Effective ability to communicate with members, guests, coworkers, and managers.
⦁ The ability to multi-task.
⦁ Customer service oriented.
⦁ Prior sales experience in a retail or health club setting is preferred.
⦁ Handling cash and other transactions at the Point of Sale.
⦁ Willingness to learn and work in a goal-oriented and structured environment.
Environment:
⦁ Working environment is inside Retro Fitness of Fort Lee, NJ.
Direct Reports:
This position is supervised by the positions below and in order of:
- General Manager
- Assistant Manager
Responsibilities of the Membership Experience Associate (MEA):
⦁ Greeting and checking in members and guests as they enter the club.
⦁ Effectively resolving member/guest issues.
⦁ Membership tours/sales and retention.
⦁ Following up with prospects.
⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
⦁ Ensuring a safe and clean environment for all members and staff. Cleaning is a must for this position.
⦁ Applicable downtime tasks provided by Management may include upkeep & walk-throughs of the facility.
⦁ Opening and closing the facility if scheduled.
⦁ Following company policies and procedures.
⦁ Effectively resolving member/guest issues.
⦁ Membership tours/sales and retention.
⦁ Following up with prospects.
⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
⦁ Ensuring a safe and clean environment for all members and staff. Cleaning is a must for this position.
⦁ Applicable downtime tasks provided by Management may include upkeep & walk-throughs of the facility.
⦁ Opening and closing the facility if scheduled.
⦁ Following company policies and procedures.
Retro Fitness Mission Statement:
Retro Fitness is a Health Club built on the respect and dedication of each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
Salary : $15
Front Desk Intake Associate
Validated Claim Support -
Teaneck, NJ
Part Time Front Desk Associate
Retro Fitness of Fort Lee, NJ -
Fort Lee, NJ
