What are the responsibilities and job description for the Part-Time Support Documentation Specialist position at Reynolds and Reynolds?
As a Part-time Key Product Research and Development specialist, you will assist our KEY control product specialists with research and development through testing and evaluating products. Some of your duties could involve resolving issues with PC systems, proprietary software, peripheral hardware, operating systems, networks and GPS technologies in a challenging but rewarding environment.
Associates in this position develop hardware testing and production processes while assisting Key Product teams support a diverse customer base ranging from automotive dealers to government entities.
Requirements:- High school diploma or GED
- PC skills
- Troubleshooting skills
- Professional verbal communication skills
- Technical documentation skills, a plus
On-the-job paid training that appeals to various learning styles is provided and includes: instructor-led courses, reference documentation, hands-on training with labs, and shadowing current support representatives. Training lasts approximately 6 weeks.