What are the responsibilities and job description for the Part-time Support Representative position at Reynolds and Reynolds?
$13.00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK
As a Part-time Support Representative, you will assist our KEY control product customers and field engineers with technical issues and general support questions. Some of your duties could involve activating software licenses or special features on their systems and answering support calls from customers then routing them to the appropriate support groups, as required.
Associates in this position develop valuable problem resolution and customer service skills while supporting a diverse customer base ranging from automotive dealers to government agencies.
Training:
On-the-job paid training that appeals to various learning styles is provided and includes: instructor-led courses, reference documentation, hands-on training with labs, and shadowing current support representatives. Training lasts approximately 6 weeks.
Requirements:
- PC skills
- Troubleshooting skills
- Professional verbal communication skills
- Technical documentation skills, a plus
Benefits:
At our College Station office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
What We Do At Reynolds
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.
Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.
With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.
Job Type: Full-time
Pay: $13.00 per hour
Shift:
- Day shift
Work Location: In person
Salary : $13