What are the responsibilities and job description for the Customer Support Associate position at RHM Staffing Solutions?
RHM Staffing Solutions
For the past 7 years, RHM Staffing Solutions has been providing the highest quality professionals to a wide range of clients in the manufacturing, distribution, and industrial sectors. RHM Staffing Solutions delivers exceptional recruiting solutions for contract, contract-to-hire, and permanent placement.
JOIN THE RHM TEAM!
Office Coordinator/Customer Service Associate:
• Collection of timecards on a weekly basis and submittal of hours to payroll team.
• Addendum master checklist
• Attend daily office meetings with prepared updates and announcements.
• Onboard new clients and input data into CRM.
• Update and maintain client master lists.
• Evaluate and process workers' compensation claims.
• Oversee and submit contractor holiday pay and PTO.
• Schedule drug screenings and conduct background checks.
• Process all I-9 documentation.
• Conduct and audit contractor unemployment claims on a weekly basis.
• New hire desk set up for internal employees.
• DBO/CSM/AE Requests as assigned.
Qualifications:
• 0-2 Years of Work Experience
• Ability to work in a fast-paced environment
• Background in customer service is a plus
• Bachelor’s degree preferred
RHM Staffing Solutions does not discriminate in employment on the basis of to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
