Residential Services Administrator

The Residential Services Administrator (RSA) will primarily oversee the delivery of all services in residential habilitation environments as you ensure the ongoing excellence of services, programs, and staff to maximize the quality of life for the individuals our organization serves. You will provide support, training, and supervision to Community Residence Managers and Regional Managers in meeting the clinical and social needs of the individuals supported. You will work with a close-knit residential management team that supports each other by sharing knowledge and helping to promote and create a positive workplace. You will be encouraged to make decisions and explore better solutions while knowing leadership supports you. You will hire, train and coach Residential Managers, Assistant Managers, and Direct Support Professionals as you promote the agency’s values and strategic vision. You will manage multiple budgets and provide sound fiscal management.

Who We Are Looking For:

• You possess strong initiative, excellent problem-solving skills, and the ability to be creative.
• You are passionate about ensuring that services for individuals are person-centered, outcome-driven, and are provided in the least restrictive way to respect the rights, dignity, and choice of each person served.
• You are an adaptable, flexible, solutions-driven leader who ensures full compliance with regulatory and agency policies.
• You thrive in an environment where you are tasked with managing diverse duties and multiple priorities.
• You develop and maintain effective relationships with individuals supported, families, staff, other internal/external departments, and executive leadership.
• You have the ability to develop, implement, track, report, and evaluate measurable outcomes.
• You are an effective communicator who shares information in a concise and timely manner.
• You encourage and reinforce team building and an atmosphere of cooperation and unity.

Why you should choose a career with us:

• Medical, Dental, and Vision Benefits
• Vacation, Sick Pay, Holidays
• Retirement Plan
• Life Insurance
• Employee Recognition Programs and Service Awards
• Career Growth & Development

Qualifications:

• MBA or Master’s degree in Non-Profit Management or Master’s in Healthcare Management required.
• 10 years of relevant experience providing services to individuals with developmental disabilities preferred.
• Experience with person-centered planning approaches and positive behavioral supports preferred.
• Experience in management required.
• Working knowledge and experience of OPWDD regulations preferred.
• Must successfully complete training in Cardio-Pulmonary-Resuscitation (CPR) and Strategies for Crisis Intervention & Prevention (SCIP).
• Must be able to work a flexible schedule, specifically evening and weekend hours.
• Must be available for 24-hour cell phone coverage, as assigned.
• Valid driver’s license required. Access to a vehicle to transport self between Agency sites required.

The salary for this role is $105-$110K/annually.

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