What are the responsibilities and job description for the Community Manager position at RichSmith Management?
Our multifamily apartment community in Ruston, LA is looking for a strong and qualified candidate to become a part of our fast growing team. Tax-Credit experience required. 2-5 years of previous property management experience required. Community Managers are responsible for planning and directing the day-to-day activities of the property, including maintenance staff and vendors, to ensure that goals and objectives of the property are accomplished.
RichSmith Management is an equal opportunity employer. All of our full-time positions offer a complete benefit package that includes a full range of insurance options, flexible spending accounts, 401K, paid holidays, etc. Medical Benefits start 1st of month following 30 days! Come join our growing community!
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Healthcare spending or reimbursement accounts such as HSAs or FSAs
- Retirement benefits or accounts
DUTIES
The Community Manager is fully accountable for all day to day property operations, overseeing and enhancing the value of the property.
- Market and lease available apartments in full compliance of fair housing laws
- Pre-lease units and maintain a working waitlist of prospective residents
- Provide a high level of customer service and connect with residents
- Collect and deposit rent, late fees, and deposits using Onesite software
- Market available units
- Screen and qualify prospective residents
- Prepare vacant units for rental, including renovation oversight
- Enter traffic, applications, leases, notices, work orders, etc.
- Provide status and suggested strategies to Regional Director to ensure good communication and smooth property operations
- Maintain organized, comprehensive unit files including leases, communications, work orders, etc.
- Bid and negotiate service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships
- Ensure completion of maintenance and ordinary repairs. Oversee general cleaning of the building and grounds
- Manage property expenditures in accordance with budget
- Respond to all resident requests or complaints in a timely, efficient and courteous manner
- Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor
- All other duties as assigned
QUALIFICATIONS
- A minimum of two years of multi-family property management experience and one year management experience with a proven track record for successful leasing and renewal rates.
- LIHTC experience preferred.
- Strong Microsoft Office and property management software skills. OneSite experience preferred
- Excellent problem solving, multi-tasking, and organizational skills
- Ability to empathize with residents and staff, while still enforcing community rules and policies
- Must work well with others
- Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the general public
Salary : $12 - $18
