What are the responsibilities and job description for the Client Care Coordinator position at Right at Home Portland?
If you are energized by…
- creating extraordinary client experiences
- gaining market share through a consultative approach to home care
- interested in working in a fast-paced environment that fosters creativity and collaboration
Read below to learn more and apply today!
Right at Home is clear in its mission... "To improve the quality of life for those we serve". You can help us achieve this mission by lending your empathetic charisma and dynamic "can do" attitude to establish new opportunities and maintain existing relationships for our local Right at Home Portland office!
Here's Why Client Care Coordinators Like Working for Right at Home:
- Competitive Compensation
- Medical, Dental, Vision and Life Insurance Plans
- Short Term and Long Term Disability Coverage
- 401(k) Retirement plans with Company Match
- Generous Paid Time Off Plans
- Employee Discount Programs
- Bonuses for Employee Referrals
- Paid training and professional development opportunities
- Weekly Pay
Responsibilities of the Client Care Coordinator:
- Conducts client intakes, assessments, and regularly scheduled visits/wellness check-in calls
- Develops and maintains the client care plan, identifies and reports opportunities to improve the client experience, and communicates with clients, families, care partners, and referral sources.
- Serves as a mentor to caregivers and supports their care delivery.
- Generates regular streams of new business by building relationships with facilities and representing the organization at networking events
- Provides after-hours support for our clients, referral partners, and prospective clients (including evenings, weekends, and holidays) - this support may include e-mail, telephone, and/or home visits
Successful Candidates Possess:
- The passion to surpass barriers, seize opportunities and go beyond the “call of duty” to improve the client experience.
- Minimum 2 years prior client management, preferably in the health/home care industry.
- Homecare sales and/or marketing experience is a plus.
- High school diploma or equivalent.
- Thrive in an independent, self-motivated environment
- Great at building and maintaining relationships
- A calm, positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
- Excellent written and verbal communication skills
- Excellent organizational skills and superb follow through
- Be team oriented and comfortable collaborating with other staff
- Tech savvy and proficient in Microsoft Office
Right at Home, a RiseMark Holdings, LLC Company, is an equal opportunity employer that celebrates, supports, and promotes diversity and inclusion. We will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity, or any other legally protected basis, in accordance with applicable law.
Salary : $45,000 - $50,000
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