What are the responsibilities and job description for the Patient Access Specialist position at Riverview Health?
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At Riverview Health, we focus on improving the healthcare experience for those we serve, including our employees. Although Riverview Health is Noblesville’s largest employer and one of Hamilton County’s ten largest employers with a staff of more than 1,300, we provide a close-knit work environment where everyone feels like an invaluable member of the team. We do this by creating a culture that’s supportive, positive and empowering.
As a member of the healthcare team here at Riverview Health, the Patient Access Specialist ensures the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. The Patient Access Specialist interacts and coordinates with other hospital departments and/or Physician staff to ensure quality care for all patients.
Patient Access Specialist Job Functions:
- Ensuring the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner.
- Interacting and coordinating with other hospital departments and/or Physician staff to ensure quality care for all patients.
- Serving as a patient resource in matters concerning up-front collections based upon covered benefits and in accordance with hospital policy.
- Maintaining compliance with EMTALA and HIPAA rules and regulations.
- Interviewing the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information.
- Explain processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required
HERE ARE JUST A FEW OF THE GREAT BENEFITS WE OFFER:
- An attractive community and a culture that is supportive, positive, and empowering
- Health, Dental, Vision, Retirement and other various benefits
- Employee Health and Wellness Program
- Employee Discounts with local merchants and much more!
APPLY TODAY! We look forward to your application and interest as we empower our employees to provide excellent service, every patient, every time.
Riverview Health is an Equal Opportunity Employer and is located throughout Hamilton County, Indiana.
Job Requirements:
Patient Access Specialist Job Requirements:
- Minimum Education: High School diploma or the equivalent
- Minimum Experience: Customer Service experience
- Preferred: CHAA certification