Demo

CONFERENCE SERVICES SUPERVISOR

Rizzo Center
Chapel Hill, NC Full Time
POSTED ON 9/6/2024 CLOSED ON 10/5/2024

What are the responsibilities and job description for the CONFERENCE SERVICES SUPERVISOR position at Rizzo Center?

Summary

Responsibilities may include supervising any area of the Event Planning function within the hotel specifically as follows:

  • Develop a comprehensive understanding of conference event orders and their contents.
  • Ensure break items meet facility standards and promptly communicate any deviations.
  • Maintain a well-organized and tidy environment.
  • Assist and verify that all functions are set up within the standard timeframe and in accordance with the contracted details.
  • Ensure that meeting rooms and break kiosks are arranged according to the preferences and standards of the clients.
  • Establish contact with clients, conducting pre-function meetings to review setup details and address any outstanding changes.
  • Maintain a high level of visibility and professionalism when interacting with clients.
  • Adhere to sanitation and cleaning schedules and duties, promptly informing department management of any deviations from standards or concerns.
  • Actively participate in facility and department safety programs, promptly reporting any safety violations or hazards to department management.
  • Communicate promptly, effectively, and professionally with department managers and staff members.
  • Provide clear and comprehensive information to staff regarding daily event logistics, job assignments, and the delivery of products or services.
  • Cultivate friendly and professional relationships with all current and prospective clients of the facility.
  • Represent the conference service (CS) department in daily or weekly meetings as necessary and ensure follow-up and effective relay of information.

Benefits

12 Free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire

  • Medical, Prescription, Dental and Vision Insurance after 30 days of employment
  • 401K with company match
  • Paid Vacation, sick days, new child leave and personal day
  • Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance (after 1 year of service)
  • Tuition Reimbursement
  • Free colleague meals during shift
  • Employee Stock Purchase Plan
  • Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and county health department protocols for the safety of our employees and guests.

Hyatt is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Qualifications

Ability to lift and move 50lbs or more through use of carts, flatbeds, dollies, and automated transportation device.

Primarily PM shift (11am-8pm; end time varies based on business levels) with flexibility to work other shifts as needed.

Hourly rate: $17.50/hour

Salary : $18

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