What are the responsibilities and job description for the Collections Specialist position at Robert Half?
We are recruiting for a Collections Specialist role in the Healthcare/NHS industry based in Edina, Minnesota, United States. This role provides a short-term contract employment opportunity in a challenging yet rewarding environment. As a Collections Specialist, your primary responsibility will be to manage and collect delinquent accounts while maintaining strong customer relations.Responsibilities:• Communicate with customers via phone calls to discuss outstanding payments and understand the reasons behind delayed payments.• Document the reasons for non-payment and ensure notes are accurately recorded in the system.• Handle difficult situations professionally, as you may encounter resistance or hostility from clients.• Compile and review aging reports to identify delinquent accounts and initiate follow-up actions in accordance with company policies.• Record and process customer payments efficiently and accurately.• Utilize various accounting and CRM software systems to manage customer accounts, including Accurint, ADP - Financial Services, and Epic Software.• Handle incoming calls related to billing and account receivable inquiries.• Manage collection processes and administer claims.• Utilize your skills in collections, consumer collections, and cash collections to optimize results.• Work with the team to achieve the Accounts Receivable (AR) goal by the specified deadline.
Collections Representative
OMEGA RMS LLC -
Parkville, MO
