What are the responsibilities and job description for the Collections Specialist position at Robert Half?
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.Responsibilities:• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.• Monitor and track debt using Excel to ensure accurate and up-to-date records.• Collaborate with internal teams to process cash applications and resolve payment discrepancies.• Maintain detailed documentation of collection activities and ensure compliance with company policies.• Communicate effectively with customers to negotiate payment plans and resolve disputes.• Analyze aging reports to prioritize collection efforts and meet recovery targets.• Provide regular updates to management on collection progress and challenges.• Utilize relevant software tools to streamline collection processes and improve efficiency.
Salary : $25 - $29
