What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
Robert Half is looking for dedicated candidates with Customer Service background to join an Insurance company in Urbandale, Iowa. In this role, you will serve as a key point of contact for retired teachers and public employees, assisting them with inquiries about dental and vision coverage over the phone. This is a long-term contract position that requires working on-site to provide excellent support and service.Responsibilities:• Respond to incoming calls from members of retired teachers and public employee associations regarding their dental and vision coverage.• Provide detailed information about rates, plans, and coverage options to callers.• Submit changes to members’ coverage plans as requested.• Direct members to insurance carriers for claims-related inquiries or assistance.• Utilize multiple systems and screens efficiently to manage information and deliver solutions.• Uphold a commitment to accuracy and quality in all aspects of work.• Collaborate with team members to support operational success and customer satisfaction.If you are looking to join a company that focuses on culture and customer service, this would be the job for you. Please apply through our Robert Half site or call 515.706.4974.
Salary : $17 - $20
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