What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
Job Summary:We are seeking a friendly, detail-oriented, and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing support, resolving issues, and ensuring a positive customer experience.Key Responsibilities:Respond to customer inquiries via phone, email, chat, or in personResolve product or service problems by clarifying the customer’s complaint and determining the causeProcess orders, forms, applications, and requestsMaintain customer records by updating account informationFollow up to ensure resolution and customer satisfactionCollaborate with other departments to resolve complex issuesProvide feedback on the efficiency of the customer service process
Salary : $18 - $21
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