What are the responsibilities and job description for the Customer Service Representative position at Robert Half?
We are looking for a dedicated Customer Service Representative to join our team in Puyallup, WA. In this long-term contract role, with you will play an essential part in assisting customers with their inquiries, processing payments, and managing day-to-day administrative tasks. This position is perfect for someone who thrives in a dynamic environment and is comfortable adapting to change and is open to a permanent position.Responsibilities:• Respond to customer inquiries regarding billing, payments, and account setup with professionalism and accuracy.• Greet walk-in customers and assist them with payments or general questions.• Process incoming mail, including sorting and handling payments or invoices.• Conduct research to resolve customer concerns and provide timely solutions.• Maintain accurate records of customer interactions and transactions.• Utilize Microsoft Excel and other software tools to complete daily tasks efficiently.• Assist with email correspondence and inbound call handling to address customer needs.
Salary : $21 - $22
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