Desktop Support Analyst

Description

We are offering a long term contract employment opportunity for a Desktop Support Analyst in LaPorte, Texas. This role is based 100% onsite and falls within the IT department of our organization. As a Desktop Support Analyst, you will be a vital part of our compact IT team, which includes a manager, a systems administrator, an entry level technician, and this open position.

Responsibilities:
Support and manage Microsoft 365 applications within the organization
Assist in the development and maintenance of Android applications
Manage and troubleshoot issues related to Dell and Apple devices
Work with Cisco and Citrix technologies to ensure smooth operations
Handle configuration management tasks efficiently
Maintain and manage Active Directory services
Oversee and implement backup technologies to ensure data safety
Provide technical assistance to the systems administrator and entry level technician when required
Lead or participate in IT projects as necessary
Ensure solid communication with all members of the IT team and other stakeholders.

Requirements

Proficiency in Android Development, with the ability to troubleshoot and resolve related issues
Demonstrable knowledge of Cisco Technologies, including routers, switches, and firewalls
Familiarity with Citrix Technologies and their application in a business environment
Ability to diagnose, repair, and maintain Computer Hardware
Experience with Dell Technologies, specifically their servers and storage solutions
Proficient with Active Directory, including user and group management
Comfortable with Apple Devices, capable of troubleshooting and maintaining them in a business setting
Knowledge of Backup Technologies, with a focus on data protection and recovery
Experience in Configuration Management, including the management of system settings and configurations.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.